Referral Specialist

Physicians' Primary Care of Southwest Florida is a premier physician owned primary care practice with locations in Cape Coral, Fort Myers, and Lehigh Acres. We are seeking a Referral Specialist to join our Administration team in Fort Myers. Sample of Duties: Provide excellent customer service to both our internal and external customers Obtain referral information from the provider including diagnosis and specialist name Schedule appointments within 48 hours and notify authorizations when necessary Contact patient with appointment details including office direction Record information accurately into our patient management system Maintain the strictest confidentiality and adhere to all HIPAA guidelines and regulations Position Requirements: Experience working in a high volume medical office environment Great attention to detail and data entry accuracy Ability to handle all interactions in a professional, friendly and enthusiastic manner Excellent and professional customer service skills Knowledge of insurances, referrals, and eligibility a must One year of medical office experience or a combination of medical education and office experience PPC Offers: Over 27 years of serving our Southwest Florida community Award-winning physicians Ability to advance and grow within our organization Health, dental, vision, disability and life insurances 401(k) with company match Free financial advising Paid Time Off (PTO) Paid holidays Company paid CE courses with Relias for clinical staff Reimbursement for position required certifications and/or license Employee Assistance Program (EAP) Employee Resource Assistance Program (ERAP) Discounted legal and document services Milestone gifts Employee appreciation events and gifts Want to learn more about Physicians' Primary Care of Southwest Florida? Visit us at and apply today. Physicians Primary Care of SWFL participates in E-Verify. Go to for more information.