Referral Coordinator

Description:

We are currently seeking a Referral Coordinator to join our team. The Referral Coordinator will work closely with healthcare providers to ensure that patients receive the necessary referrals for medical services. The successful candidate will be responsible for managing referrals from initial intake to completion, and communicating with patients and providers throughout the process.

Manage the referral process from start to finish, ensuring timely completion and accuracy
Communicate with healthcare providers to obtain necessary information for referrals
Maintain accurate and up-to-date records of referrals and patient information
Provide excellent customer service to patients, addressing any questions or concerns they may have
Collaborate with other healthcare professionals to coordinate care for patients
Participate in quality improvement initiatives to improve the referral process
Monitor referral trends and identify opportunities for process improvement

Why UCFS?

Be part of a team where you can advance your clinical skills, make vital connections, and become an advocate for your clients and the community. You will have opportunities to cultivate and enhance your clinical skills through individual and group supervision, in-house training, and outside training. Our team is passionate about the services we provide and is committed to making a difference, while striving to become more culturally competent and affirming each day. At UCFS, a Federally Qualified Health Center, we specialize in integrated care which means having access to essential services to meet the complex needs of those we serve. We work collaboratively across programs at our agency to remove barriers and streamline access to services including behavioral health services, primary care, dental, case management and more.

Requirements:
High school diploma or equivalent required; associate's or bachelor's degree in healthcare or related field preferred
Medical Assistant Certification
3+ years of experience in healthcare or customer service required
Strong communication and interpersonal skills
Excellent organizational and time management skills
Proficient in Microsoft Office and electronic medical records systems
Knowledge of medical terminology and insurance policies preferred
All employees at UCFS are required to be vaccinated against COVID-19

UCFS offers a comprehensive benefits package including:

Flexible hybrid remote & on-site schedules
Competitive salaries
Generous paid time off including 3 weeks vacation, 5 floating holidays, paid company holidays and 10 sick days each year
Medical, dental and vision insurance
401(k) plan with 6% employer contribution
Paid life and disability insurance
National Health Services Corp. Loan Repayment

If you are a detail-oriented individual with a passion for helping patients receive the care they need, we encourage you to apply for this exciting opportunity as a Referral Coordinator.