Recreation Manager

Job Description

As our Recreation Manager, you will take care of the little things and big things at the beach and pools: ensuring a safe and enjoyable environment for Colleagues and guests, ensuring a seamless daily operation and overseeing the growth and development of the department Colleagues.

Salary Range: $71,000 - $76,000

What you will be doing:

Assist & ensure seamless daily operations of beach and pool areas with an emphasis on luxury service standards

Conduct pre-shift briefings

Assist the Director of Recreation with special projects and hotel activities

Work closely with the departmental leadership and staff to provide support and direction.

Take ownership for guest's cabana, reservations and special requests. Work closely with the concierge and activities agents.

Motivate, lead, coach and monitor the performance levels of all team members.

Manage labor and payroll by creating weekly schedules in compliance with labor management guidelines and updating time cards as needed.

Complete colleague performance reviews and discussions

Record & control inventory, including ordering of department's operating equipment including chairs, tables, umbrellas, etc.

Supervise, coordinate and direct prompt, efficient and courteous service in & around department's areas. Assign and control side duties in a fair and reasonable manner.

Ensure the delivery of luxury service by maintaining high staff morale and team spirit while maximizing profit potential.

Establish and maintain effective colleague relations, watch proper staffing levels and labor hours.

Maintain atmosphere of aloha spirit by providing engaging, personalized, timely, and efficient service to our discerning guests

Focus attention on problem resolution and guest satisfaction with beach and pool experience, including activities vendors.

Promote and enforce health and safety awareness as well as to have a complete understanding of the emergency procedures