RDE Lab Systems Analyst

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Job Title: RDE Lab Systems Analyst

Location: Painted Post, NY 14870

Duration: 06 Months Contract

Hours: 08:00 AM to 05:00 PM (Mon - Fri)

Description:

This position will be aligned with Process Controls and Instrumentation and IT.

The primary responsibilities will be managing vulnerability patching of selected Lab Systems, communicating with lab owners, and technical staff; to record and update configuration management database.

The candidate will be expected to attend daily update meetings, align to a schedule, and troubleshoot issues as they arise. Project may include upgrading legacy Windows systems to the current client, as well.

Responsibilities and Requirements:

Active Directory Administration

Familiarity with cloud applications (Microsoft and 3rd party)

Remediating/minimizing anti-virus threats.

Imaging and deployment server utilization

Asset lifecycle management skills

Installation/configuration of various software packages

Installation/configuration of Security Software

ServiceNow (ticket management) utilization

Inventory management.

Additional responsibilities may include:

Documentation (records) management

Vendor engagement (as needed)

Project interaction/participation

Customer scheduling/follow-ups

Cross-team interaction and collaboration

Prioritizes duties and works on several tasks simultaneously.

Demonstrates flexibility and willingness to change priorities at a moment's notice.

Education and Experience:

Associates in Computer or IT Related Field preferred, but not required.

One year minimum of IT Desktop support or Service Desk experience

Requirements

Proficient in time management and task prioritization

Advanced Level of English Language

Effective organization and planning skills, with ability to handle changing priorities.

Excellent communication and interpersonal skills

Must be a self-starter, able to work in team environment and motivate others.

Desired Skills:

Hardware/software installation, troubleshooting and support.

Active Directory administration

Experience imaging and working with deployment server(s)

Basic knowledge management