Quality Supervisor

Job Description

The Quality Supervisor is responsible for maintaining an effective quality system and provide leadership to the employees in the quality department to ensure that all products manufactured by the facility meet customer specifications.

Essential Duties and Responsibilities:

Directs the activities of the Quality Control Specialist, Quality Inspectors, Q.C Lab personnel and PDS Crewleader

Directs all resort activities for the Japanese Resort and oversees the Resort process on Line including documentation, and Plant communication to Scheduling and Sales group

Supporting the Analysis of complaint and takes full responsibility of communication with production departments

Supervises the Quality Department and Quality System of the Chicago Heights Plant.

GMS and QMS site leader.

Ensures compliance with the ISO-9000 & ISO-15378 standards.

Works with internal staff to resolve quality issues.

Assists Plant and Company Management in preparing quality related reporting and presentation materials.

Investigates customer complaints.

Participates in plant management staff meetings and quality initiatives

Additional Responsibilities:

Maintains files of Quality Control records.

Supervises lab personal.

Demonstrates effective decision making to maintain and further enhance the company's quality image.