Our client needs a Quality Manager due to a promotion. Be a part of an organization, with a dynamic leadership team that truly values and appreciates the people that work there. Excellent growth opportunities.
Company A major player in the paper and packaging industry.
- This is a growing 30 plant organization with over 4,000 team members.
- This plant has 300 staff members and is currently going through a $100 million expansion.
- This is a 3 rd generation, privately held company.
- Outstanding culture focused on safety and the growth of the individual.
Benefits and Features They truly VALUE and APPRECIATE their employees.
- EXCELLENT Benefits and Compensation Plan with 4% Employer match on 401K, Health, Vision, Dental, Employee Assistance Program, and Life and Disability Insurances.
- Discretionary bonuses averaging 4% to 6% since 2008.
- UNIQUE BENEFITS include 2 free medical clinics available to all staff and their families, 25-year club for employees, health club membership discount, parties, and cookouts.
- Work/Life Balance when you take a vacation, you get to take a REAL vacation and not a working vacation where you are tethered to your laptop and email. Your team has your back.
- Culture of continuous improvement where team members have a voice, and good ideas are appreciated from all levels of the organization.
- It is a business casual workplace where you are not micromanaged.
- Very high retention of professional staff.
What you will be doing:
- As Quality Manager you will lead a team of 18 employees, including: Quality Technicians on each of 3 shifts, a Quality Engineer, Quality Analyst, and a Support Technician. You will report to the Technical Director.
- Your time will be split between managing your staff and addressing quality issues.
- Work with engineering teams to understand customer requirements and then establish quality standards to ensure they are being met.
- Customer focused service with a servant leader mindset.
- Lead problem solving initiatives using root cause analysis and corrective action to resolve quality issues.
- Lead training on quality standards and expectations.
- Lead internal quality audits to identify ways of improving quality, efficiency, and safety.
- Occasional travel to other plants or customers may be needed.
What they are looking for:
- Bachelors degree, in quality, paper science or engineering.
- 5+ years of leadership experience, directing the activities of direct reports.
- Good customer skills and the ability to interact with other team members at all levels. (Feedback on other candidates has been they are great with numbers but lack strong people skills for leadership and customer relations.)
- Experience in the paper, packaging, film, label, or paper converting industries.
- They want a solid work history (no job hoppers).
- Technically astute with good problem-solving, statistical, root cause analysis, continuous improvement skills. Six Sigma certification is preferred.
- Knowledge of quality standards, ISO 9001 is helpful.
- Good communication and computer skills.