Responsibilities:
- Update manuals, procedures, control plans, FMEA's, etc. as required by product specifications, changes in workforce, or economic constraints.
- Work with customers, launch team, suppliers, and the plant to achieve successful launch of new products.
- Plan, execute, and oversee inspection and testing of products to verify conformance with specifications and deliverables.
- Develop, implement, monitor, and maintain the QMS to assure product quality based on customer and/or product specifications.
- Review documentation and results for Annual Part Review approvals while taking appropriate action(s) where corrections or improvements are recommended or required.
- Investigate complaints and interface with customers in a respectful and professional manner in order to achieve problem resolution in a timely fashion.
- Monitor the cost of quality activities, reviews, rejections, scrap, rework, and other associated costs.
- Assists other departments in the attainment of goals through inspections, Quality Standards, communications, training, product tolerance reviews, and cost reduction suggestions and implementations.
- Provide training and support to Quality department team members, focusing on systems, policies, procedures, and core processes.
- Leads Problem Solving activities and facilitates Problem Solving Teams to successfully identify problem root cause(s) and appropriate actions to resolve quality issues and prevent repeat occurrences.
- Select, develop, motivate, train, and empower personnel to assure quality objectives are met with competence.
- Develop, update, review and maintain analysis techniques and reporting methodologies designed to foster continual improvement and cost reduction.
- Develop, monitor, and manage risk-assessment activities utilizing problem logs, and similar techniques, to identify and report potential or recurring quality issues to management for appropriate action and improvement.
- Performs other essential duties and functions as assigned.
Required skills and qualifications:
- Deep knowledge of quality assurance terminology, methods, techniques, and tools.
- Excellent analytical, problem-solving, and decision-making skills.
- Demonstrated knowledge of testing best practices, revision control procedures, and defect management, reduction, and elimination processes.
- Must be able to manage multiple projects.
- Must be computer literate with a solid foundation in use of Microsoft Word, Excel, PowerPoint, etc.
Preferred Skills and Qualifications:
- BS degree in an Engineering discipline, or equivalent, and three (3) years as a Quality Engineer in the automotive industry is preferred.
- Lakepark Industries will consider applicants exhibiting an elevated level of expertise based upon a combination of education, technical training &/or certification, and technical skill derived from proven work experience.
- A working knowledge of blueprints, and computer skills will be essential.
- ASQ membership and certification (CQE, CRE, CQA etc.) is preferred.
- IATF 16949:2016 &/or ISO 9001:2015 Internal Auditor certification preferred.
- ISO 14001:2015 Internal Auditor certification would be beneficial.
- Professional certification, such as Six Sigma would be beneficial.
- The ability to lead meetings and speak publicly would be beneficial.
Work Environment:
- The employee is required to stand, walk, push, pull, reach overhead, and bend to the floor. Exert up to twenty (30) pounds of force occasionally, and up to ten (10) pounds of force frequently. The individual must have sufficient visual acuity to read documents, see computer screens, operate lab equipment, office machines, and to read and interpret dial gauges, blueprints, fixtures, and precision measuring instruments used inspection of parts.
Working Conditions:
- Work is based in an office environment, but responsibilities routinely require the individual to support manufacturing and weld/assembly operations. The manufacturing work environment is subject to higher noise levels from operating machines as well as physical hazards from moving equipment, machine parts, forklift traffic, weld sparks, fumes, dust, mist, and skin exposure to oils and cutting fluid.