Quality Assurance Specialist II

Job Description

Provide QA support on cross functional teams in investigations of deviations, non-conformances, OOSs, and CAPAs to determine root cause and implement corrective actions to mitigate root causes; work constructively with functional groups to determine root causes for process issues related to products and services.

Ensure accurate QMS records related to non-conformances, deviations, customer complaints, OOSs, reworks, and CAPAs; work with functional groups to determine root causes for process issues related to products and services.

Investigate quality issues and trends from customer complaints, NCRs, CAPAs, etc. to identify actions required.

Perform product release activities such as review of batch records, QC results, and environmental monitoring records. Assess excursions with appropriate deviations and/or risk evaluations.

Review risk management documentation and actions for completeness, feasibility, and adequacy. Track mitigation efforts to reduce risks to acceptable levels.

Review and approve Document Change Requests (DCRs) related to materials, production processes, and test methods.

Accurate review and approval of records comparing results to internal and customer specifications, SOPs, and established standards for product release.

Perform internal and supplier audits, issue audit reports, and follow up to close out actions which address the findings.

Provide support on quality concepts and tools.

Update and track metrics for trending and reporting.

Provide QA on-the-floor support including inspection of raw materials and finished product.