QA Manager

12-18 Months Contract - no possibility of converting to FTE/Perm

Dallas, TX is the preferred location but can consider 100% REMOTE for Strong Candidates - Look for someone who is local to Dallas or Texas and come Onsite or work on Hybrid model.

QA Manager

There are total of 4 teams (Onshore & Offshore) - which will divided in 2 different teams

1 team - servicing portfolio

2nd team - Origination & Operations portfolio

Need this new Manager for servicing portfolios - collaborating with other managers and stakeholders.

Key Responsibilities:

Direct the enterprise level development of the QA strategy, methodology, discipline, and framework

Continuously evolve the Quality Engineering strategy, approach, and execution for the consumer lending IT landscape

Provide strategic direction and execution support for the QA leadership team across consumer loan origination, servicing, data, and system performance portfolios.

Provide leadership and technical expertise within Quality Engineering, implementing industry leading practices and solutions

Provide the mentorship, guidance, and support to continuously improve the quality outcomes via test automation and innovation.

Participate in interviews, induction, training, and performance evaluation of all core QE team members (leads and subject matter specialists)

Implement and maintain quality engineering standards and govern it for high levels of adherence.

Establish synergy with application development & support teams adhere to QA strategy principles, guidelines, and best practices.

Deliver continuous QA improvements, demonstrated through year-on-year improvements in the metrics/SLA, with a continuous improvement quarterly plan

Review the utilization of Capacity, Testing Tools (Functional, Automation, Performance, Data), Environment, and Knowledge levels

Review the QA activities, leading practices, risks, and the impact to the projects/releases

Review the root cause analysis of the key issues related to the quality & implement corrective and preventive (CAPA) actions.

Review the utilization of Capacity, Testing Tools (Functional, Automation, Performance, Data), Environment, and Knowledge Assets

Gather and present Quality Metrics, KPI, SLA, Trends to the IT and Business stakeholders.

Serve as an escalation point for testing and quality engineering matters and act as the primary point of contact for QE teams.

Desired Skills:

QA Program Management experience across multiple projects, in a global delivery model, with an innovation mindset

Experience leading multiple aspects of testing, such as system, functional, regression, performance, etc;

Experience with QA in agile and waterfall methodologies.

Experience managing/developing coding of automate tests including unit, code UI and load testing.

Provide thought leadership regarding adoption of emerging trends in software quality assurance.

Proactive, strong-minded, quick thinker, and assertive personality with strong persuasion and negotiation skills

Excellent multi-level communication skills with key stakeholders - to provide timely updates to VP, C-Suite in both IT and Business

Providing leadership and building and maintaining strong win-win relationships aross business, IT, vendor partners and third party providers

Excellent coordination skills in a fast-paced multi-vendor, Agile environment

Strong leader with experience in implementing and shaping QA processes and strategies

Strong technical skills in functional and non-functional testing, manual and automation

Very strong skills in Risk Management - Risk Identification and Mitigation

Experience managing testing departments or testing functions in an outsourced, managed services model

Ability to deliver large and complex programs, activities, & processes - motivate a team and recognize the top talents.

TOP SKILLS:

Needs a Senior professional who has experience managing Onshore & Offshore teams (required)

Managing 25 - 30 QA professionals

UI PATH

POSTMAN

Selenium

Root Cause analysis

360 degree of QA functions

Banking experience - specific to Loans (Auto loans, Auto Finance majorily & Personal loans - No Mortgage)

Someone who knows how servicing & Origination works

Will communicate with different CIOs & Directors within the group and external stakeholders.

"Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of - Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans."