PSR Supervisor

UP Health System - Marquette PSR Supervisor, Family Medicine- Lakewood, FTE Shift 1.0DV Who We Are: People are our passion and purpose. Come work where you are appreciated for who you are not just what you can do. UPHS - Marquette is a 222 bed hospital and houses the region's only Level II Trauma Center and Neonatal Intensive Care Unit (NICU). We also provide outreach with programs like annual health and safety fairs, health screenings for the entire family and more to keep our community healthy. Where We Are: In Marquette our fascinating history, rural landscape, abundant recreational opportunities, and welcoming people make the Upper Peninsula someplace special. From a thriving culinary scene to charming shops to historic lighthouses and museums, there is something for everyone in this beautiful lakeside gem. Why Choose Us: Health (Medical, Dental, Vision) and 401K Benefits for full-time employees Competitive Paid Time Off / Extended Illness Bank package for full-time employees Employee Assistance Program - mental, physical, and financial wellness assistance Tuition Reimbursement/Assistance for qualified applicants Opportunities for education and training through partnership with Duke LifePoint Healthcare And much more Position Summary: Supervises daily staff activities for an assigned area or function. Reports to: Manager FLSA: Non-exempt EEO: 01 Officials and Managers X 02 Professionals 03 Technicians 04 Sales Workers 05 Administrative Support Workers 06 Craft Workers 07 Operatives 08 Laborers and Helpers 09 Service Workers ESSENTIAL FUNCTIONS: Determines, coordinates and supervises daily staffing assignments and levels. Drag Edit Delete Provides direction, orientation, training, coaching, and mentoring to staff. Performs or assists with performance evaluations and disciplinary actions. Drag Edit Delete Assesses and ensures quality of services delivered and facilitates staff development programs. Ensures staff compliance with departmental and organizational policies, procedures, and protocols. Drag Edit Delete Performs staff responsibilities as needed to fulfill required service levels. Drag Edit Delete Leads the handling and resolution of complex issues and complaints. Drag Edit Delete Identifies and implements systems to streamline and gain efficiencies. Minimum Qualifications: Minimum Education X High school diploma or equivalent Preferred X Required X Associate's degree X Preferred Required Years of relevant experience may be substituted for required education. Drag Edit Delete Required Skills Requires critical thinking skills, decisive judgment and the ability to work with minimal supervision. Must be able to work in a stressful environment and take appropriate action. Must have understanding and working knowledge of practice softwares (Athena and Practice Partner) and billing process. Drag Edit Delete Minimum Work Experience X 1 year health care experience Preferred X Required X 6 months medical record experience X Preferred Required X 3 years physician practice experience X Preferred Required EEOC Statement: UP Health System - Marquette is committed to providing Equal Employment Opportunities for all applicants and employees and complies with all applicable laws prohibiting discrimination against any employee or applicant for employment because of color, race, sex, age, religion, national origin, disability, genetic information, gender identity, sexual orientation, veterans' status or any other basis protected by applicable federal, state or local law. Job: Physician Services Organization: Marquette Family Med Phys Prac Title: PSR Supervisor, Family Medicine - Lakewood Location: Michigan-Marquette Requisition ID: