Provisioning Specialist

We've determined which skillsets are most beneficial for this role. These skills are listed first below as the Must Haves and Nice to Haves our hiring team highly prefers. Below that you'll find the standard job description for this opportunity. Must Haves:
High school diploma or GED with 2+ years of previous provisioning experience. Expert knowledge of telecommunications carrier ordering systems and processes.
Strong software scripting knowledge to assist with data analysis.
Strong knowledge of all MS Office suites.
Strong data analytical background, identifying patterns, determining root causes.
Strong written and verbal skills, including enhanced capacity for multi-tasking.
Strong organization skills and process oriented.
Nice to Haves:
Associate or higher degree preferred with previous provisioning experience.
Job Description:
Order and coordinate all necessary vendor telecommunication products and services to fulfill FAA order requirements on the FTI network.
Collaborate with Telco engineering and field management personnel to ensure access/transport circuits are delivered in accordance with expected delivery intervals.
Provide and maintain regular circuit status within implementation databases/software tools while communicating with engineering and field management supporting on-time delivery of orders.
Liaison to telecommunication vendor provisioning teams resolving administrative and/or technical issues for active orders.
Write, submit, process, and coordinate all provisioning related documents (Telecom Service Orders-TSO/PONs, Supplements, LOA/CFAs, DLRs, CANs and Access Carrier Reports, etc.) to/from all carriers as required.
Provide support as needed to service delivery teams during acceptance testing and turn-up of FTI program services.
Contribute to continued development of new and existing procedures supporting ordering, provisioning and delivery of telecommunications products and services.
Provide data analysis of existing and ordered circuit inventories ensuring data integrity and accuracy. Please see our website for more job openings: