Project

Job Title: Program Manager, Brand and Creative

WOW: Hybrid - 2 days onsite

Company Description

At Intuitive, we are united behind our mission: we believe that minimally invasive care is life-

enhancing care. Through ingenuity and intelligent technology, we expand the potential of

physicians to heal without constraints.

As a pioneer and market leader in robotic-assisted surgery, we strive to foster an inclusive and

diverse team, committed to making a difference. For more than 25 years, we have worked with

hospitals and care teams around the world to help solve some of healthcare's hardest challenges

and advance what is possible.

Intuitive has been built by the efforts of great people from diverse backgrounds. We believe great

ideas can come from anywhere. We strive to foster an inclusive culture built around diversity of

thought and mutual respect. We lead with inclusion and empower our team members to do their

best work as their most authentic selves.

Passionate people who want to make a difference drive our culture. Our team members are

grounded in integrity, have a strong capacity to learn, the energy to get things done, and bring

diverse, real world experiences to help us think in new ways. We actively invest in our team

members to support their long-term growth so they can continue to advance our mission and

achieve their highest potential.

Join a team committed to taking big leaps forward for a global community of healthcare

professionals and their patients. Together, let's advance the world of minimally invasive care.

Primary Function of Position

Brand and Creative plays a pivotal role in bringing the Intuitive brand to life across marketing

channels. We're a multi-disciplinary team of experts in Strategy, Brand, Creative, Media

Production, Web, and Creative Operations.

The Creative Operations function within Brand and Creative focuses on project and account

management, and optimizing processes, tools, and talent. We are an evolving function within a

dynamic organization, and this role's work will have a direct link to the group's transformation

toward its goals.

We are seeking an experienced and dynamic Program Manager to drive delivery of cross-

functional projects across various types of marketing deliverables. The Project/Program

Management team serves as a key driver of creative, social, content, media, and web projects

and programs.

In this role you'll have the opportunity to collaboratively deliver work that advances the Intuitive

business and elevates our brand, fusing deep project management skills with expertise in

marketing and creative.

As a member of the Operations team, you'll also have the opportunity to actively participate in

shaping and rolling out large scale process initiatives, optimizations and improvements to our

tools and workflows.

Job Description

Essential Job Duties

Lead project execution by developing comprehensive project and resource plans, driving

work forward in a collaborative team environment, and bringing clarity of R&Rs and briefs

to project teams

Ensure that progress aligns with expected guidelines, adheres to timelines and maintains

high quality

Proactively manage project obstacles, identify and mitigate risks and issues, and pivot

quickly as needed

Cultivate a collaborative and productive work environment and set a solutions-oriented

tone for project teams

Maintain transparent communication with project teams, leadership and stakeholders

Maintain precise project documentation and data integrity for reporting, and look for ways

to amplify our value to the business using data

Conduct post-project evaluations to assess success, learn lessons, and recommend

future improvements

Seek opportunities to enhance productivity through process improvements, automation,

and technology

Collaborate with internal customers and Account Managers to identify and coordinate

new project requirements and develop project scope

Develop resourcing strategies and plans, in partnership with people managers, to

optimize talent

Bring expertise in the creative process to driving outstanding results in delivery

Understand the customer journey and contribute input and suggestions for campaign

strategies.

Be knowledgeable about stakeholders' business, key issues, competitive situation,

industry trends, and the projects assigned to the B&C team as well as other

communication partners

Required Skills and Experience

Experience in global brands, in-house, or agency roles within creative, marketing, or

integrated communications teams, managing projects across marketing deliverables

BA/BS degree preferred, PMP or another Project Management Certification welcome

Solid, demonstrated (5+ years) track record of progression in Project and Program

Management

Highly proficient in project management systems, including Workfront and Jira, with

experience resourcing teams and maintaining data and reporting

Ability to think creatively and strategically, identify and resolve problems while juggling

multiple projects. Excellent self-management skills.

Ability to lead and thrive in dynamic environments, passionate about driving success

through positive relationships and operational excellence

Superior scope/budget stewardship, time management, organization, and prioritization

skills

Proven ability to work in a robust and agile environment, while consistently paying

attention to accuracy and quality of work

Measurable experience managing creative workflows across print, video, digital, and

experiential tactics.

Exceptional communication skills, able to convey high-level concepts and business

direction

Strong problem-solving skills and the ability to navigate ambiguity

Experience collaborating with Legal, Regulatory, and Clinical departments to develop

content

Required Education and Training

Bachelor's degree required

5+ years of progressive project/program management experience in an in-house creative

group, creative agency, or similar environment