Program Manager

Minneapolis, Minnesota

Ampcus Incorporated
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Job Title: Program Manager

Work Location: Hybrid - Minneapolis, MN

Top three skills

1. ServiceNow ITAM

2. Incident and Change

Job Description/ Responsibilities

Lead the development and implementation of IT Asset Management strategies using ServiceNow.

- Collaborate with cross-functional teams to ensure seamless integration of ITAM with other business processes.

- Analyze and improve existing ITAM processes for enhanced efficiency and accuracy.

- Provide expert guidance on ServiceNow ITAM module, ensuring best practices are followed.

- Manage stakeholder expectations through clear and consistent communication.

- Oversee the training and development of team members on ITAM principles and ServiceNow functionalities.

- Conduct regular audits of IT assets to ensure compliance with industry standards and company policies.

- Utilize data analytics to drive decision-making and report on ITAM performance metrics.

- Identify opportunities for cost savings and risk mitigation in asset management.

- Ensure documentation of ITAM processes and procedures is up to date and accessible.

- Stay abreast of the latest trends and developments in ITAM and ServiceNow.

Date Posted: 10 May 2024
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