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Job Title: Program Manager
Work Location: Hybrid - Minneapolis, MN
Top three skills
1. ServiceNow ITAM
2. Incident and Change
Job Description/ Responsibilities
Lead the development and implementation of IT Asset Management strategies using ServiceNow.
- Collaborate with cross-functional teams to ensure seamless integration of ITAM with other business processes.
- Analyze and improve existing ITAM processes for enhanced efficiency and accuracy.
- Provide expert guidance on ServiceNow ITAM module, ensuring best practices are followed.
- Manage stakeholder expectations through clear and consistent communication.
- Oversee the training and development of team members on ITAM principles and ServiceNow functionalities.
- Conduct regular audits of IT assets to ensure compliance with industry standards and company policies.
- Utilize data analytics to drive decision-making and report on ITAM performance metrics.
- Identify opportunities for cost savings and risk mitigation in asset management.
- Ensure documentation of ITAM processes and procedures is up to date and accessible.
- Stay abreast of the latest trends and developments in ITAM and ServiceNow.
Date Posted: 10 May 2024
Job Expired - Click here to search for similar jobs