Program Manager

Job Description The Program Manager plans, manages, and drives corporate-specific initiatives within the Enterprise Portfolio Management Office (EPMO), acting as a thought partner to leaders throughout the organization. This role is responsible for following the guidelines and standards set by the EPMO, providing structure and accountability within their assigned portfolio of projects, anticipating, and resolving risks, and driving alignment and transparency across his/her assigned initiatives to ensure they are delivered on time/budget and meet or exceed business expectations. This role is also tasked with managing other EPMO project managers within the scope of the program. Essential Duties and Responsibilities Manage day-to-day relationships with Project Sponsors and Project Leads in preparing and updating plans, schedules, resource request, key performance indicators (KPIs), and other inputs to the EPMO process for their assigned initiatives; activities include facilitating meetings, developing reports, and conducting projects tracking and analyses. Employ EPMO processes, tools, and methodologies to provide structure and consistency in the reporting and management of corporate initiatives to these standards. Contribute to developing and continuously improving on the processes by which the EPMO identifies project scope, evaluates, resources, governs and closes enterprise initiatives. Develop, update, and share a comprehensive forward-looking view of the program and each project within the program - highlighting key risks related to budget, timing, and resources. Facilitate risk management and keep Project Sponsors and Project Leads informed of these risks and challenges. Work with business project leads to monitor project progress and take corrective action to resolve risk and challenges. Employ change management practices to ensure user adoption and smooth transition of projects from EPMO oversight to business ownership. Escalate issues to the EPMO, steering committee or appropriate oversight body. Calculate and track program benefits, both financial and strategic. Participate in EPMO team activities including Continuous Improvement work. Perform any other related duties as required or assigned. Preferred Certificates, Licenses, Registrations PMP Certification Six Sigma Certification Software Skills Required Intermediate to Advanced: MS Project/Project Web App, Presentation/PowerPoint, MS Teams, SharePoint, Spreadsheet, Word Processing/Typing, Other Basic: 10-Key, Accounting Expertise with project management tools like Sensei Beacon or software packages a plus Experience/Education Requirements Bachelor's degree in business administration, Analytics, or Engineering 5+ years Project Management experience and 1-3 years of supervisory experience Qualifications Experience working in enterprise, complex, cross collaborative projects, managing diverse teams with business and technology components. Strategic thinker who is a strong collaborator and has strong analytical, problem solving and decision-making skills. Exceptional communication skills and the ability to communicate at all levels of the organization, including written, verbal, presentation and facilitation skills. Strong thought partner, situational analysis and decision-making abilities. Strong organizational and time management skills. Understanding of value-driven outcomes and metrics.