Program Manager I

Head of Programming South

Job Summary

The Retail Engagement & Marketing team defines, builds, produces and leads the programs and campaigns that help client Retail's customers and teams discover, be inspired by, learn about and go further with client's products, services, values and initiatives. Client Retail Stores represent a focal point in the local community - a place where technology intersects with the arts and education. We are focused on building experiences via Today at client - our in-store experiential program that inspires our audiences to learn, create something new, and go further with their creativity.

The Head of Programming is an evangelist of this vision for our city-based and regional Today at client programs. They are responsible for supporting Today at client campaign and experience initiatives in Miami and Mexico City, as well as curating and delivering on culturally relevant programming in the AMR market through the engagement of musicians, photographers, artists, entrepreneurs, designers, educators, and more. The Head of Programming will partner closely with AMR Retail Engagement & Marketing, local store teams, internal client partners, and external nonprofits and talent to conceive, program, implement, and execute Today at client sessions.

To be successful in this role, you have experience working with extraordinary brands,

managing the logistics for events of all sizes. You value collaboration and are motivated

by optimizing productivity and navigating complex environments.

Key Qualifications

A deep understanding of market-wide trends, themes, and current cultural events

Significant experience in managing high profile events and partnerships, working with emerging and established talent, delivering a broad spectrum of output including series content/formats, experiential and live

Creative and highly strategic in the development of content experiences and programs that build and engage audiences, deliver against business and marketing objectives.

Well connected within the cultural and creative industry with ability to discover, recommend, and source local talent

Passionate about learning and creativity to create meaningful learning experiences

Ability to successfully navigate and execute multiple large-scale projects simultaneously

Internal and external production management experience to ensure flawless event experiences

Discreet and professional with excellent collaboration, verbal and written communication, and networking skills

Flexible project management style with the ability to quickly adapt and effect change

Strong presentation skills including experience presenting to large audiences

Strong administrative, organizational, project management, and tech skills

Availability on evenings and weekends

Preferred 8+ years in nonprofit arts education or marketing, and cultural event planning.

Bilingual in English/Spanish is required

Description

Work with the AMR team to set the vision and roadmap for Today at client in the South region.

Maintain a strong understanding of the business to lead culturally relevant and strategic in-store content across all formats of Today at client programs

Partner with client Retail field leadership on a regional level

Work closely with the Miami and Mexico City Today at client programming teams.

Partner with teams across client in South region to identify new opportunities and initiate, receive and write program briefs. Ensure that each opportunity is aligned with clear business objectives that contribute to the retail proposition of client and built within a clear strategic framework, working with other cross functional teams as needed

Cultivate, manage, and maintain relationships with external partners (e.g. cultural institutions, entertainment, art, music, and design industry professionals)

As part of a global programming team, be an active contributor to cultural observations and ideas, as well as to bring to life programming content that are consistent with client's core values.

Lead communication with Store Operations, Comms, and PR teams

Conceptualize and execute in-store programs with talent with support from production experts based in retail stores

Hire external production vendors as needed

Liaise with Business Affairs and Legal on contracts as well as content created by talent, program participants, and/or external agencies

Pitch and present ideas across a diverse audience of partners, through strong storytelling and presentations

Leverage performance metrics and data to enable tracking and reporting on program results, challenges, and opportunities

Flex and support across projects as needed and when is required

Responsible for maintaining and reporting programming budgets

Pay Details: $65.00 to $73.00 per hour

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

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The Company will consider qualified applicants with arrest and conviction records subject to federal contractor requirements and/or security clearance requirements. Program Manager I