Program Director

About Client:

The Client is a leading global IT services and consulting company, providing a wide range of services to clients in various industries, including banking, financial services, retail, manufacturing, healthcare, and more. It is one of the largest employers in the IT industry and has a vast and diverse workforce. The company places a strong emphasis on employee training and development. Client is known for its commitment to innovation and invests in research and development to stay at the forefront of technological advancements.

It offers a comprehensive set of services, including:

IT Services: Application development, maintenance, and testing.

Consulting: Business consulting, IT strategy, and digital transformation.

Business Process Outsourcing (BPO): Outsourcing of business processes to improve efficiency.

Enterprise Solutions: Implementation and support of enterprise-level software solutions. Digital Services: Services related to digital technologies, such as analytics, cloud, and IoT.

Job Description:

Required Skills :

Large Program delivery experience in Network and Infrastructure domain

Experience of large/complex transition with Rehire involved.

Experience is managing multi locations Global delivery.

Customer expectation management and conflict management

Managed large transformation initiative.

Financial Management: Monitor project financials to ensure accurate forecasting, including revenue, costs, and profitability, and take appropriate actions to ensure project success.

Managed growth target for the account or unit

T-shaped breadth/depth of experience in architecting and solutioning Infra Services across datacenter (compute and storage), network services and workplace (EUC).

Awareness of mature/emerging next-gen Network offering SDWAN, VNX, Software Defined Network, Voice Solution

Exposure to technology platforms, tools and accelerators for Service Management, Business Continuity / Disaster Management

Exposure to Runbook and Cognitive Automation of infrastructure operations

Certification /Knowledge of one or more of TOGAF, SIAM, architecture, service/project management and ops governance methodologies

Industry or Customer Contextual Master with Knowledge of Industry Reference architecture for Communication services

Innovation / Creative thinking mindset with exposure to creating and positioning reusable and re-deployable solutions

Desirable:

Delivery experience in Network and Telecom

Experience in customer engagement

Experience in Onsite/Offshore delivery

Experience in Financial and accounting

Knowledgeable in one or more of Design Thinking, evangelizing technology through storytelling, messaging and presentation skills, structured problem solving.

Architectural accountability for execution of multiple large Enterprise IT infrastructure projects encompassing scope such as consolidation or modernization.

Demonstrated ability to elicit customer requirements, define project scope and validate deployment.

Demonstrated ability to work with COIN and/or Strategic Industry partners to co-develop innovative solutions.

Experience in presenting at IT industry forums and conferences (i.e., whitepapers and case studies)

Responsibilities:

This role requires an understanding of Service Delivery, business imperatives and the ability to leverage technology operations knowledge to conceptualize and sell create-once, sell-many-times solution offerings.

Delivery management, Resource management, Competency development, understanding business dynamics.

Ideas to improve Customer ability to provide superior service to end customers through leveraging right technology and process.

Drive team for continuous improvement to enhance customer experience and better resource utilization.

Key Responsibilities:

Delivery management

Business development

Resource management

Support new deals with transformation roadmap.

Financial management

About ApTask:

ApTask is a leading global provider of workforce solutions and talent acquisition services, dedicated to shaping the future of work. As an African American-owned and Veteran-certified company, ApTask offers a comprehensive suite of services, including staffing and recruitment solutions, managed services, IT consulting, and project management. With a focus on excellence, collaboration, and innovation, ApTask provides unparalleled opportunities for professional growth and development. As a member of the ApTask team, you will have the chance to connect businesses with top-tier professionals, optimize workforce performance, and drive success across diverse industries. Join us at ApTask and be part of our mission to empower organizations to thrive while fostering a diverse and inclusive work environment.

Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.

Candidate Data Collection Disclaimer:

At ApTask, we prioritize safeguarding your privacy. As part of our recruitment process, certain Personally Identifiable Information (PII) may be requested by our clients for verification and application purposes. Rest assured, we strictly adhere to confidentiality standards and comply with all relevant data protection laws. Please note that we only collect the necessary information as specified by each client and do not request sensitive details during the initial stages of recruitment.

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