Role: Program Coordinator/Manager
Location: NYC,NY
Role: Hybrid Onsite( 4 Days Onsite 1 day remote)
RESPONSIBILITIES
- Support the Client s Department of Safety & Security by obtaining security related information through various sources and Client agencies.
- Scanning for common statistical data.
- Compile data fields, enter data, and assign priorities for data collection and gathering.
- Clarify and structure data to ensure it is suitable for reporting and analysis.
- Design and developing action plans.
- Hosting collaboration meetings with other agencies & departments & keeping participants and stakeholders appraised and on track.
- Integrate Standard Operating Procedures (SOP) s.
- Ensuring the final RMS product meets Agency needs.
- Develop a Rollout schedule.
- Assisting the CLIENT in RMS rollout
- Implement measures to ensure Agency-wide implementation.
RISKS (required by CLIENT Risk Management)
- Describe the type of work consultant: Desk work only
- whether any work will be performed within 50 feet of track right-of-way (yes or no) NO
- Whether the work may involve areas with environmental risks (lead, asbestos) substantial or minimal (yes or no). NO
DELIVERABLES
- Develop an action plan integrating with other CLIENT Agencies and systems.
- Develop a roll-out schedule.
QUALIFICATIONS, EXPERIENCE & EDUCATION
- A Bachelor s degree issued after the completion of a four-year program at an accredited college in Criminal Justice, Project Management, Business Administration, Information Technology, Security Management or a related field.
- or-
A satisfactory equivalent combination of education and experience.
- Proven written and oral communication skills in English as well as the ability to collect and interpret data effectively from various verbal and written sources.
- Solid experience in working with Program Management and related databases.
- Excellent analytical skills with the ability to dissect large amounts of data.
- Strong communication skills and the ability to effectively convey complex information.
- Experience in the Security and /or transportation industry is considered a plus.
- 4+ years of experience in developing Reporting and Dashboards
- Proven ability to act in a professional manner and maintain a positive attitude.
- Proficiency in Microsoft Windows based operating systems, Microsoft Office, and other applications.
- Ability to work in a multi-faceted, fast-paced and high intensity emergency environment while maintaining a calm and professional demeanor.
- Proven ability to make critical decisions based on current data, past experience, and business rules.
- Good communication skills to translate business requirements into Dashboards and Reporting
- Proficient in MS Office applications, Word, Excel, PowerPoint, Project and other applications.
- Proven ability to effectively complete multiple critical parallel/concurrent tasks (multi-tasking).
- Excellent oral, written and presentation communication skill in relating technical information to non-technical personnel.
- Excellent inter-personal skills including the ability to work with individuals at all levels of the organization.
- Position Requirements
- Hours for Position 9 am 5 pm (M-F), with 1-day Remote work option.
- Must pass a rigorous background investigation.
- Must pass a drug test.
- Specialized Knowledge Preferred
- Previous administration, operation, or maintenance/installation experience with computer records management systems.
- Geographical familiarity with the New York Metropolitan region.
- Previous experience in mass/public transportation systems.
- Familiarity with RMS computer systems and databases.
The hourly range for roles of this nature are $40 to $80/hr. Rates are heavily dependent on skills, experience, location, and industry.
cyberThink is an Equal Opportunity Employer.
Best regards,
Anupam Amita Team Lead (
Leader in Staffing and IT Services since 1996
Program Coordinator or Manager