RetireMed is seeking a dynamic and results-oriented individual to join our team as a Program Advisor (PA). As the first point of contact for consumer prospects seeking Medicare or Marketplace advice, the PA will play a crucial role in building rapport and converting leads into lifelong Medicare clients. This full-time, hourly, non-exempt position requires a candidate with exceptional communication skills, a positive attitude, and the ability to thrive in a fast-paced environment.
Employment is contingent upon successfully passing the Ohio State health insurance licensing exam. Paid training for the exam will be provided, and the cost of the test will be covered.
Qualifications
Education, Skills, and Experience Requirements:
- Positive attitude, team player, adaptable, flexible, and embraces change.
- Strong phone skills, including active listening and the ability to adapt/respond to different types of individuals.
- Extensive customer service skills.
- Excellent verbal and written communication skills with strong organizational abilities.
- Ability to multi-task, prioritize, and manage time effectively, coupled with strong problem-solving and critical thinking skills.
- Self-motivated with a proactive approach to job responsibilities.
- Good working knowledge of MS Office and the Internet; strong keyboarding skills.
- Quick learner with the ability to navigate CRM and other company tools and resources.
- Availability to work evenings and weekends as scheduled.
- Preferred: Carrier, product, and Medicare knowledge.