Must have skill :
- Unix Shell Scripting, SQL (Analytical and Troubleshooting skills required)
- Good in building CI/CD, familiar using Jenkins, Git & Maven
- Troubleshooting using logs, Splunk / Dynatrace
- ITSM Incident, Change and Problem Management
- PCF support
Incident Resolution - Review and resolve the Incidents arising from Operation Command Center Alerts / Alerts from Enterprise Monitoring Operations (EM Operations) / OMNIBUS and Splunk Alerts.Change Implementation - Deploying the application related artifacts to the production environments in the slotted approved release window
Reporting the issues with the deployments and coordinating with the Development Teams to fix any deployment issues
Work Orders - Resolve Work orders in form of Business/functional queries, adhoc testing, verification and validation etc, from Regional product team and customer support teams.
Must have created application deployment pipeline using Jenkins.
Must understand the different stages - Build, Unit Test, Functional Test, Sonar Scan, Deployment, Artifactory Upload
Jenkins Tool Admin experience doesn't counts.
Skill: Configuration Management
Must have experience in configuration management tools like Chef/Ansible.
If experienced in Chef, must be able to explain recipe details - resources used to automate.
If experienced in Ansible - must be able to explain the playbooks created along with the steps.
Production Support Engineer (Onsite)