Production Support Analyst

Need production support analyst with Python scripting and some AWS. The person has to be onsite 5 days a week.

Trade floor experience is ideal.

Must have excellent communication skills

Location: Scottsdale, AZ or Malvern, PA

Responsibilities

Triage and troubleshoot problems. Attempt to solve. Escalate to another team if you can't solve it immediately

Look through logs, databases, applications to find the problem/root cause

Automate or improve processes by developing scripts, code/apps

Qualifications

Experience in data modeling techniques to analyze large data sources and generate predictive insights and solutions.

Evaluates statistical models, identifies patterns, develops and applies algorithms to determine validity of analyses, tests models, and develops visualizations to assist in business decisions.

Specializes in applying knowledge of experimental methodologies, statistics, optimization, probability theory, and machine learning concepts to create self running artificial intelligence (AI) systems to automate predictive models.

Evaluates existing statistical models using both general purpose software and statistical languages with the goal of adjusting and optimizing efficiency specifically within production environments.

Ability to learn quickly and retain information

People skills (good communication, approachable, good energy, handles stressful situations, etc.)

Problem solver: can use log files, read through KSH or other language scripts, trace an IT workflow and find the issue. (Does not need to code)

Nice to haves

Monitoring tool experience

Control-M and scripting skills

ServiceNow experience

AWS experience