Product Support Engineer with Security Clearance

Job Summary:
We are seeking a highly skilled Product Support Engineer to join our team working on a cutting-edge program that provides 3D Terrain Data for the Synthetic Training Environment. As a Product Support Engineer, you will play a crucial role in managing software and hardware baselines, developing product support artifacts, and creating system training materials. Responsibilities:
- Manage software and hardware baselines, collaborating with cybersecurity, IT, and Configuration management teams
- Develop product support artifacts, working with software development, curated vectors, and 3D modeling teams
- Create system training materials, including how-to manuals and videos, in collaboration with the entire team Requirements:
- Must be a U.S. Citizen eligible for U.S. SECRET security clearance
- Bachelor's degree in Computer Science or related field, or significant relevant experience
- 5+ years of technical engineering experience
- 3+ years of experience working in regulated development environments
- Experience with hardware and software inventory control and revision management Desired Qualifications:
- Experience with Hypervisor Technologies (e.g., VMWare, Nutanix)
- Experience with Microsoft technologies (e.g., Windows 11, Windows Server)
- Extensive knowledge of coding languages and syntaxes (e.g., PowerShell, Python)
- Experience with Vulnerability Management
- Experience working with distributed international teams
- Proficient in technical writing for processes and procedures
- Prior industry experience in DoD Army Simulation & Training
- DoD 8570 compliant certification
- Video editing experience
- Product Support experience