Product Manager

JOB TITLE: Product Manager

LOCATION: San Francisco, CA (Tues-Thurs onsite)

DURATION: FTE

RATE RANGE: $170,000-$200,000

TOP 3 SKILLS:

7+ years experience as a Product Manager in B2B space

Experience working in an Agile development environment

Experience building mobile and desktop based products

SUMMARY:

Product Managers at our client are charged with influencing, inspiring, and leading teams to build products and features customers use and love while contributing positively to the business. They use data and research to guide decisions and work closely with product design and engineering to provide solutions to problems felt by real people using workplaces. Our client's products help millions of people do their best work in workplaces every day, provide touchless access to the workplace through mobile apps and provide certainty and safety. This PM role will be responsible for creating a great workplace experience for employees.

This is a hybrid position that requires at least 3 days a week (Tuesday - Thursday) in our San Francisco HQ.

RESPONSIBILITIES:

Visit and talk to customers, aggregate feedback from internal customer-facing teams (sales, customer success), and evaluate customer usage metrics to determine and prioritize the jobs-to-be-done and problems to tackle

Collaborate with internal teams to define and implement solutions you will all be proud of. You'll collaborate with design and engineering to identify technical possibilities and define interaction and design options. You'll work hand in hand with those teams through implementation, ensuring goals are clear, and facilitating decisions throughout

Work with tech partners to build out integrations that deliver our customers more value from our products working together.

Establish goals and KPIs for the products or features, set up processes to ensure we continually track & learn, and drive priorities to improve.

Cultivate a great culture where team members can do their best work. Promote ownership and accountability, great communication ( "high EQ "), learning and teaching, good decision making, and a push for very high standards

QUALIFICATIONS:

7+ years experience as a Product Manager in B2B space

Experience working in an Agile development environment

Experience taking a product 0-1 including defining requirements and product vision, managing roadmapping and execution at all points of the product lifecycle

Experience collaborating with a diverse cross functional tech team including design, engineering, marketing, sales, and additional key stakeholders

Experience building mobile and desktop based products. Slack, Teams and calendar integration experience is a plus.

Ability to meet milestone goals and flexibly adjust timelines and feature requests from customers while ensuring deadlines are met

Excellent organization, communication, and leadership skills

Blogging, teaching, mentoring, or otherwise helping others learn outside of your day to day work a plus

Prior programming experience is a plus

Saas experience is a plus

You are

Someone with extremely high standards. You're practical and know perfect is the enemy of the good, but you aspire for us to be great. You care deeply about the quality of our work and our team

An Owner. You act with and teach appropriate urgency when the situation calls for it. You feel personally accountable and responsible for your actions and those of your team. You proactively look for problems and inefficiencies and find elegant solutions before they become major issues.

Fast-paced. You love the speed and impact you have on startups

Empathetic, a great listener, and observer. You know there might be differences between what customers say and do and are able to use both what you hear and what you see to deduce the actual pain they're experiencing. You actively build relationships with your teammates to better understand their work and partner with them

Intensely curious. Before you even consider a solution, you want to understand and clearly articulate the problem. And when devising solutions, you seek and value input from as many sources as possible and work as a servant leader in your team to create products that delight. You are passionate about defining goals and metrics and other ways to know it's working and solving customers' problems once deployed

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