Description:
Want a fulfilling job while working for a Great Place to Work certified company? Looking for opportunities to grow in your position and enhance your craft? Do you enjoy working with a team, where your opinions and ideas are strongly valued? Lift your life by joining Harmar Mobility, where our purpose is to lift lives within our team, among our network of dealers, and in our communities across the nation. We manufacture mobility device lifts for vehicles and accessibility products to help those with mobility difficulties enjoy their independence and continue to make meaningful memories, whether they're at home or on the road.
Harmar has an immediate opening for a Product Line Manager to oversee mobility device lifts and accessibility products. Responsibilities include managing product portfolios, ensuring customer satisfaction, leading product development projects, analyzing market trends, and collaborating with cross-functional teams.
Ensuring customer satisfaction related to product quality and performance.
- Proposal, prioritization and management of key product development and feature improvement projects
- Definition of product specification/features throughout the product lifecycle
- Analysis of competitive prices and Harmar pricing objectives by item
- Developing product content for Marketing Communications
- Supporting key channel development and enhancement initiatives through the sales and service teams.
- Continually learn and share extensive knowledge of Harmar and competitive products, channels and customers.
- Collect, create and conceptualize new products and/or programs that will have a significant impact on Harmar's growth strategy. Manage these through the Idea Bank.
- Collect and analyze monthly KPI's into a Product Performance Dashboard that will reveal opportunities and/or threats affecting the profitability of the product line and initiate corrective action projects through the appropriate teams.
- Work with Quality and the Operations Team to prioritize corrective action issues arising from customer complaints related to product performance.
- Prepare and analyze a quarterly report to capture the health of the product lines related to warranty, customer satisfaction, market share, pricing and cost.
- Support the SI&OP process with medium to long range product line forecasts, by unit, by channel and net average price.
- Develop research-based business plans for every NPD project to serve as a baseline for the project team. This includes the Product Charter, Customer Requirements and Business Plan.
- Champion the NPD Commercialization Phase during pilot production to launch new products and collect appropriate customer input / feedback.
- Perform or design Market Research projects that include surveys, interviews, focus groups, internal/external data analysis and managing third party vendors.
- Stay abreast of industry trends, regulatory requirements and competitive developments and ensure all products satisfy customer requirements.
- Travel up to 25% of the time.
- Other Duties as assigned.
Requirements:
- 5+ years related work experience in product management, sales/marketing or product development.
- Industry experience marketing to and through distributors/multiple channels
- Experience working with HME/DME, consumer durable goods, automotive accessories, capital equipment or related fields in a manufacturing environment.
- Experience leading or working on NPD teams.
- Bachelor's degree in marketing, Business, or Engineering
Harmar's Core Values:
To maintain a positive, inclusive, and productive environment, Harmar Mobility has established six core values: Team Player, Gets Stuff Done, Can-do Attitude, Genuinely Cares, Does the Right Thing, and Embraces Inclusion. Feel as though you align with our core values? We'd love to hear from you.
Harmar Mobility is an equal opportunity employer and does not discriminate against otherwise qualified applicants on the basis of race, color, creed, ancestry, religion, orientation, age, sex, marital status, national origin, disability, genetic information, or veteran status.
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