Position Description
1) Lead ongoing warranty investigation for radio frequency & security products a. Review customer claims to discover and track repair trends b. Manage ordering and analysis of returned parts with each supplier c. Systematically track and organize data for all radio frequency & security components for all programs including repair rate, costs per repair, total cost, etc. using data analytics tools d. Present status of quality improvement and issue resolution to upper management e. Coordinate testing and validation of improvements f. Update field service manual instructions as needed g. Support field service technicians with troubleshooting difficult issues h. Becoming an expert with radio frequency and security subsystems is critical to success 2) Support development of new key fob a. Work with lead engineer to take responsibility of a subset of requirements b. Lead design reviews with internal and external teams including suppliers c. Manage conflicting direction from multiple teams to determine optimal solution d. Create test methods and build test bench to validate early prior to vehicle level testing e. Test on HIL, breadboard, vehicle, etc. to fully validate f. Support programs through launch by leading issue resolution and presenting status to management g. Ensure external requirements such as FMVSS, ECE, and other regulatory or legal requirements are met h. Learn from current model quality issues to build robust FMA documentation
Skills Required
a. Experience with vehicle network tools including CANalyzer b. Experience with developing devices that communicate using wireless technology, such as NFC, BLE, UWB, is a plus
Experience Required
a. Candidate should have minimum of 2 years of experience with design and testing of Automotive electrical systems - hardware, software, and systems b. Experience with vehicle network tools including CANalyzer c. Experience with developing devices that communicate using wireless technology, such as NFC, BLE, UWB, is a plus
Education Required
Bachelor of Science in Engineering
Additional Information
POSITION IS HYBRID Minimum of T, W, Th on site.
Category Product Engineering
Function Engineering
Req ID JN -89