Intake notes 4/17/2024:
Highlights:
- Growing team
- Chris - Manager of IT Engineering and Design Technology
- Configurator Developer
- Business Analyst
- This person will be the 4th on the team.
- Local candidates are priority.
- Can work remotely if a must.
- Have not started interviewing for this role yet.
- DH
- Comp: between $120-150k
- Anybody under manager level on a rotational schedule - in 1-week, remote the next
- Ready to start as soon as they find the right person.
- Send resumes directly to Chris then submit to the system.
About the role:
- Wants to be able to deliver more tools.
- Configurator tools - similar to what you see when go to the Honda website & build your own car.
- Customers make selections and enter data which helps them determine which ADS products they need, quantity and size, etc.
- Currently have inconsistent integrations to other systems & inconsistent data and analytics coming out of the tools.
- End goal is to provide their customers with a seamless online experience.
- Perhaps one tool or several tools well integrated together
- Determine how to automate data transfer within these tools.
- Plotting out future direction for this website.
- Determine if they should keep adding into Epicor CPQ or use a different platform.
- Use Salesforce CPQ
- Salesforce and Oracle CPQ are typically more on database side vs database graphics user interface side.
- Want to be able to pull data out of these tools and feed into data and analytics systems.
- Want to know who used it, how many times they clicked on the pages before they left, what product they configured, etc.
- First 90 days:
- Identify training needed.
- Build relationships with key players.
- Discover and document current state.
- Work with business stakeholders to identify needs.
- Identify gaps between current state and needs.
- Create roadmap on how to meet these needs.
- Building flow charts - using Visio or other tools
Qualifications:
- Proven experience designing a system, identifying inputs and outputs & integration points, etc.
- Excellent communication and documentation skills
- Critical thinker
- CAD experience a plus
- Product configurator experience a plus
- Epicor CPQ experience a plus
- Strong IT Background
- Understand systems and systems integration.
- Architecture understanding
- Computer programming experience a plus
- Salesforce or Oracle CPQ a plus, but supplementing experience above
Interviews:
- Interview with Chris
- Will pull in a couple others from product team.
- If local would like to see them in person
As the Product Configurator and Design Tool Solution Architect you will be responsible to align with business and IT leaders on a future state vision and roadmap in the product configurator and design automation space. You will collaborate closely with business subject matter experts, business analysts, and developers to analyze requirements, design solution architectures, and oversee the successful implementation of the future state vision.
Primary Job Responsibilities: The responsibilities of this position include, but are not limited to:
- Develop and maintain a future state vision and roadmap for the product configurator and design automation space, in alignment with business and IT leaders.
- Stay current on the latest advancements in product configurator and design automation technology, industry trends and best practices, assessing potential impact on relevant strategies and solutions.
- Collaborate with business subject matter experts and business analysts to understand the business needs and translate them into functional and technical requirements.
- Lead solution design in collaboration with application developers, integration developers, and web developers to align with the future state vision and ensure resiliency, scalability, performance, and optimal end user experience.
- Develop and maintain end to end process flow diagrams, data flow diagrams, technical designs, and system architectural diagrams to document the system and architecture design.
- Collaborate with the ADS IT Architecture Review Board and Security Team to ensure alignment with company standards.
- Provide technical guidance and support to development teams, ensuring adherence to best practices and architectural standards.
- Collaborate with project managers, business analysts, and other stakeholders to ensure successful project delivery within defined timelines and budgets.
- Monitor system performance and resiliency, and identify architecture improvements and system maintenance to ensure a positive end user experience.
- Monitor integrated application versions, and identify patching and upgrades required to ensure continued version compatibility.
- Monitor IT ServiceNow Idea portal, and identify potential enhancements based on business input.
- Follow all current department policies, especially regarding the use of workload management tools (e.g., Architecture Review Board, IT security, incident/request/change tracking, knowledge base, project documentation, time-tracking).
- Application scope includes, but is not limited to: Custom design tools, cloud-based product configurators, web-based part selectors and calculators, takeoff tools, CAD and analysis tools, etc.
- Integration scope includes, but is not limited to: CRM, ERP, Data and Analytics, CAD, etc.
Educational Requirements:
- Bachelor's degree plus 5 years of relevant experience in software development and/or CAD
- Or associate degree plus 10 years of experience in software development and/or CAD
Preferred Experience:
- Ability to take complex customer and product concepts and develop solutions.
- Knowledge of product configurator processes.
- Experience with product configurator platforms, preferably Epicor CPQ
- Experience with application integration middleware (preferably MuleSoft)
- Experience with enterprise-level CRM software (preferably Salesforce, Pardot)
- Experience with enterprise-level ERP software (preferably Oracle EBS)
- Experience with Data and Analytics (Google Analytics, Power BI, etc.)
- Experience with at least one 3D CAD application (preferably Autodesk Inventor)
- Analytical abilities and problem-solving skills.
- Strong communication and documentation skills
- Competence in Microsoft Office applications
- Experience with both Agile and Waterfall project management methodologies.
- Experience with ServiceNow and ITIL is a plus.
- Familiarity with Website, CRM and ERP systems, and the ability to integrate CPQ solutions with these systems.
- Experience with Agile and Waterfall project management methodologies is a plus.
Product Configurator Architect