Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.
Inviting applications for the role of Principal Consultant, Jaggaer Development Support
In this role, Jaggaer is a cloud-based sourcing and procurement tool enabling users to manage the complete sourcing, contracts, SRM - supplier relationship management lifecycle online. It provides quality management, spend analytics, categories, supplier and inventory management, sourcing, invoicing, and more.
Responsibilities
• Analyze and troubleshoot the upstream modules within the Jaggaer system.
• Work with cross-functional teams to identify opportunities for upstream and supply chain process improvements.
• Leverage Integration Broker to implement and optimize data exchanges and communication between systems.
• Collaborate with stakeholders to ensure system configurations meet business needs and operational requirements.
• Assist in creating user guides, training materials and deliver training to end users.
• Perform routine system audits and checks to ensure data accuracy and system integrity.
• Provide ongoing system support and troubleshooting, resolving issues in a timely and efficient manner.
Qualifications we seek in you.
Minimum Qualifications / Skills
• B.E./ B.Tech/ MCA or equivalent
Preferred Qualifications/ Skills
• Proven experience in analyzing and optimizing all modules.
• Experience working with Jaggaer application.
• Knowledge of supply chain processes and principles.
• Hands-on experience with Integration Broker or similar integration technologies.
• Excellent problem-solving skills and ability to troubleshoot complex system issues as part of production support.
• Strong communication skills, with the ability to explain complex systems and concepts in understandable terms.
• Excellent organizational skills and attention to detail.
The approximate annual base compensation range for this position is $60,000 to $75,000 . The actual offer, reflecting the total compensation package plus benefits, will be determined by a number of factors which include but are not limited to the applicant's experience, knowledge, skills, and abilities; geographic location; and internal equity
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. Get to know us at and on LinkedIn, X, YouTube, and Facebook.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.