Physician Liaison

Overview We invite you to join the Pediatrix family and help shape the future of health care. Responsibilities Business Development Conducts strategic outreach initiatives to increase referral volumes and positive referring provider perceptions between internal and external referral sources Establishes and maintains on-going communications with referring providers and/or office staff, including routine or follow-up visits, emails, and phone calls Facilitates physician-to-physician meetings to establish and develop referral relationships and monitors referral outcomes Positions Pediatrix partner physician groups competitively to protect and grow market share. This includes an understanding and routine analysis of the strengths and services of market competitors Delivers timely issue resolution between referral sources and practice and/or hospitals to maintain high customer satisfaction May collaborate with other health system stakeholders, including hospital medical affairs, hospital physician liaisons and business development staff, referral centers, provider recruitment, provider resources, etc. Provider Communication Develops meaningful relationships with key contacts, including internal and external physician leadership, referring providers, nurse managers, office staff, etc. Promptly notifies Practice Administrator, Medical Director and/or Director of Operations of any concerns or problems related to referral source satisfaction and works in partnership with that team to provide appropriate service recovery Identifies existing and potential referral sources for each clinical service, and/or practice, documenting in Salesforce to report activity and performance outcomes Develops tactical plan to promote provider engagement including new provider orientation, email communication, site visits, staff meetings, grand rounds, referral dinners & lunches, CMEs, and other communication methods Data Collection and Analysis Analyzes referral data to determine priority service areas for growing market share to affiliated hospitals and/or physician groups; works with RVP and local Directors and practices to determine priority service areas Maintains outreach activity and performance outcome reports related to volume trends for MEDNAX practices and hospital services Regularly reviews customer satisfaction surveys from practices and hospital services to identify opportunities for service recovery Tracks outreach activity in Salesforce to accurately document frequency of visits, reported issues and new referral streams Business and Market Intelligence Provides market intelligence to organizational leadership, identifying potential opportunities and/or competitor changes in the local healthcare landscape as needed, at least quarterly Provides insight to leadership for improved processes related to referral capture or opportunities to increase market share as needed, at least quarterly Qualifications Education Level: Bachelor's Degree Preferred: Master's degree. Experience Years: 5+ years of marketing or sales experience. Experience Industry: Marketing or sales Equivalent combination of relevant education and experience will be considered Benefits and Compensation Benefits for Full Time employee and qualified dependents: Health Insurance including prescription drugs Dental Insurance Vision Insurance Life Insurance Short- and Long-Term disability options Employee stock purchase program - 15% discount 401k with company match Long Term Care (LTC) Pre-tax Health Savings Account (HSA) Pre-tax Flexible Spending Accounts (FSA) Aflac Hospital, Critical Illness and Accident plans Identity Protection Employee Assistance Program (EAP) Part Time Regular employee classifications also receive this benefit. Available to part-time regular and part-time casual employees age 21 and over. About Us Pediatrix Medical Group, Inc. (Pediatrix) is the nation's leading provider of physician services. Pediatrix-affiliated clinicians are committed to providing coordinated, compassionate and clinically excellent services to women, babies and children across the continuum of care, both in hospital settings and office-based practices. Specialties include obstetrics, maternal-fetal medicine and neonatology complemented by more than 20 pediatric subspecialties, as well as pediatric primary and urgent care clinics. The group's high-quality, evidence-based care is bolstered by significant investments in research, education, quality-improvement and safety initiatives. The physician-led company was founded in 1979 as a single neonatology practice and today provides its highly specialized and often critical care services through more than 5,000 affiliated physicians and other clinicians in 37 states. Please Note: Fraudulent job postings/job scams are becoming increasingly common. All genuine Pediatrix job postings can be found through the Pediatrix Careers site: Pediatrix is an Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.