Pharmacy Operations Manager

POSITION SUMMARY Relocation Assistance available up to $15,000 $128,000 to $192,000 annually Position Summary - The Manager for Pharmacy is responsible for the day-to-day operational management of pharmacy services at OHSU Health Hillsboro Medical Center. Responsibilities include, but are not limited to: employee supervision; education and training of staff; program development; management of business and professional activities; quality assessment/improvement; maintenance of practice standards, customer service, compliance with accreditation standards and applicable laws and regulations; coordination of pharmacy services with other hospital departments, and teaching of pharmacy interns and residents. KEY RESPONSIBILITIES - Performed majority of the time: Manage day-to-day operations (24/7) in a cost-effective manner, delegate responsibility and authority for providing services, problem-solve issues identified by staff and internal/external stakeholders, and coordinate services in assigned areas with interdisciplinary teams. May serve as the designated Pharmacist in Charge (PIC). Maintain and oversee department scheduling. Responsible for executing all job duties as outlined in the pharmacist position description. Human Resource Management: Recruit, hire, train, develop, and supervise assigned staff, develop performance standards, and conduct performance reviews. Program Design & Development: Develop and/or redesign programs, strategies, facilities and systems for service improvement or expansion. Lean Management: Practice of Performance Excellence (OPEX) for daily management and continuous improvement. Process/Service Monitoring: Manage, coordinate/delegate, and schedule appropriate assignment of staff to meet workload demands while assuring availability of adequate resources. Regulatory & Compliance: Manage, develop, implement, and maintain necessary policies and procedures, process improvements, training, and monitoring activities to ensure clinical operations are compliant with appropriate laws, regulations, and organizational policies. Teaching: Responsible for technician, pharmacist, student, resident, provider, and other ancillary service training. Additional responsibilities depending on the area of management that has been assigned: Responsibilities may include: o Participation and possible oversight of pharmacy-led committees: Pharmacy and Therapeutics Committee, Medication Safety Committee o Participation in Infection Control, Quality Improvement Management Committee, Committee work with our systems partners, and other relevant committees Performed occasionally but critical to successful performance of the job: Accountability and development of policies and procedures to ensure polices are up to date and in compliance with regulations Develops workflows that are compliant with regulations Participates in disciplinary action when necessary Participates in the selection and hiring of department staff Conducts and actively participates in staff employee reviews Performs additional duties in the absence of the Director of Pharmacy Decision making and budget responsibilities (e.g. impact limited to the employee, entire unit or organization-wide): Decision making for policies, procedures, and other workflows Fiscal: Monitors expenditures against departmental budget; prepares necessary documentation for supervisor review/approval; tabulates budgetary data, calculates figures and checks for accuracy; participates in annual budget planning Assigned direct reports (not limited to the ones listed): Pharmacists, technicians, pharmacy interns and students, dieticians JOB SPECIFICATIONS JOB SPECIFICATIONS Education: Required Licensed as a Registered Pharmacist in the State of Oregon Preferred Master's Degree Experience: Required PGY1 residency with 2 additional years of relevant experience, PGY2 residency with 1 additional year of relevant experience, or 5 years of relevant experience Preferred Minimum of two (2) years managing pharmacy personnel Work history of involvement in leadership projects Licenses, Certifications and/or Registrations: Required Licensed Pharmacist in the State of Oregon ACLS required within 90-days of hire Preferred Board Certification Job Related Skills, Abilities and Behaviors: Required Accountability: Ability to establish mutual agreements that result in clear responsibility, taking personal action to accomplish an agreed result and assuming personal responsibility for the results of behavior and actions. Integrity: Actions are consistent with ethical values. Honest in communication and actions. Diversity: Honors the uniqueness of each individual. Functions effectively and respectfully within the context of varying cultural beliefs, behaviors and backgrounds. Respect: Demonstrates consideration and appreciation for colleagues, clients and customers. Service Orientation: Seeks opportunities to improve the work and work environment to better meet the needs of internal and external customers. Teamwork & Collaboration: Works cooperatively and productively with others to achieve shared goals. Communication: Demonstrates the ability to convey thoughts and ideas as well as understand perspective of others. Systems Thinking: Ability to see and understand whole systems and how elements within systems relate. Works cooperatively with others to use appropriate systems strengths, knowledge and cooperation to improve performance. Managing Resources: Meets performance goals and budget targets. Effectively manages departmental resources. Understands OHSU's financial systems and uses them effectively. Demonstrates the financial acumen for managing budgets aggressively. Effectively manages vendor relationships to maximize contributions. Change Leader: Ability to act and provide leadership throughout the change process. Engages employees in the entire process and develops commitment for sustaining change. Developing Organizational Talent: Ability to recruit, retain and develop high performing individuals aligned with organizational goals and values. Completes performance reviews and development plans for all direct reports on time. Preferred Bilingual skills a plus Additional Posting Information Hillsboro Medical Center believes in providing equal employment opportunities for all qualified individuals. Recruitment, hiring, promotions, transfers, working conditions, training, and compensation will be based on qualifications without regard to race, color, sex, sexual orientation, gender identity, religion, age, creed, national origin, marital status, family relationship, veteran status, genetic information, physical or mental disability, or any other status or characteristic protected by applicable law. We further commit ourselves to continuing the practical application of this policy in our daily business conduct.