Personal Lines Insurance - Customer Service Representative
Office location Altoona, PA
Our Client, a very well-established, local Independent Insurance Agency is seeking an outgoing, client focused, and detailed oriented Personal Lines Customer Service Representative who is licensed in property and casualty insurance.
Qualifications:
- Active Property & Casualty license required or if currently studying for this license test must hold upon hire.
- Previous customer service experience in personal lines required
- Strong computer knowledge and excellent typing skills
- Professional and friendly customer service experience required
- Must be enthusiastic, confident, outgoing, and highly motivated
- Strong ability to communicate clearly via written and verbal communications
- Must be able to multi-task and meet deadlines
- High School diploma or GED is required
Responsibilities:
- Inbound and outbound calls to and from insurance customers
- Assist customers in answering general insurance questions, quoting and processing endorsements, renewal processing, assist writing producer as needed, general CSR duties
- As an Independent Insurance Agency this agency will contact various Insurance Companies
- Input data and Process paperwork via written and electronic communications
- Focused on personal lines of insurance
Schedule and Compensation Overview :
- Monday - Friday 9:00am to 5:00pm
- Salaried position based on experience plus annual bonus potential
- Individual Medical, Dental, and Vision coverage the 1 st of the month following 60 days of employment
- 401k with company 4% matching
- Company paid Life and Disability insurance
- Eligible to earn paid time off and holiday pay