About this role:
Wells Fargo is seeking an Associate Personal Banker (SAFE) for our National Branch Network as part of the Consumer, Small & Business Banking division. Learn more about the career areas and business divisions at
Why Wells Fargo:
Are you ready for the next step in your career? This is where it begins - at a company known for our "Well Life" approach to supporting employees' career aspirations, work-life balance, and mental and physical health. We ranked on the 2023 LinkedIn Top Companies list - and among financial services companies - as the best workplace "to grow your career" in the U.S. We're especially proud of our tangible, meaningful commitment to diversity, equity, and inclusion in the workplace. When it comes to employees' financial health, we offer competitive salaries and generous benefits package. Apply today.
Required Qualifications:
6+ months of interacting with customers experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Desired Qualifications:
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Customer service focus with experience handling complex transactions across multiple systems
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Experience proactively engaging with customers through outreach via phone or email
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Ability to educate and connect customer to technology and share the value of mobile banking options
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Ability to help customers succeed financially by offering introductions to additional team members as appropriate
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Experience working with others on a team to meet customer needs
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Experience fostering and developing strong customer relationships
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Ability to build strong relationships with internal partners
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Ability to follow policies, procedures, and regulations
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Ability to identify potential fraud/risky accounts and take appropriate action to prevent loss
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Ability to interact with integrity and professionalism with customers and team members
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Relevant military experience including working with military protocol and instructions, enlisted evaluations, officer/leadership reporting
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Relevant military experience including working in personnel benefits management, processing military personnel orders or transitions, wartime readiness operations, human resources or military recruiting
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Proficient with proactively sourcing, acquiring, building, and maintaining relationships with customers and colleagues
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Support customers and employees in resolving or escalating concerns or complaints
Job Expectations:
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Ability to work weekends and holidays as needed or scheduled
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Maintains cash drawer, cash handling and balancing and spends time completing service-related tasks as needed
Posting Location: