Performance Improvement Advisor

Summary The Performance Improvement Advisor position is located in the Division of Quality Management, Performance Improvement Department at the Phoenix Indian Medical Center in Phoenix AZ. As the organization's performance improvement advisor, the incumbent is responsible for oversight and direction of the organization's performance improvement plan to include designing, implementing, and adjusting the delivery of this program. Learn more about this agency Help Overview Accepting applications Open & closing dates 04/29/2024 to 05/13/2024 Salary $75,783 - $98,515 per year Pay scale & grade GS 11 Help Location 1 vacancy in the following location: Phoenix, AZ Remote job No Telework eligible No Travel Required Not required Relocation expenses reimbursed Yes-You may qualify for reimbursement of relocation expenses in accordance with agency policy. Appointment type Permanent - Work schedule Full-time - Service Competitive Promotion potential 12 Job family (Series) 0601 General Health Science Supervisory status No Security clearance Other Drug test No Position sensitivity and risk Moderate Risk (MR) Trust determination process Suitability/Fitness Announcement number IHS-24-PX DE Control number Help This job is open to Career transition (CTAP, ICTAP, RPL) Federal employees who meet the definition of a "surplus" or "displaced" employee. Native Americans Native Americans or Alaskan Natives with a tribal affiliation. The public U.S. Citizens, Nationals or those who owe allegiance to the U.S. Clarification from the agency The IHS is required by law to give absolute preference to qualified applicants who meet the Secretary of the Interior's definition of Indian for appointment to vacancies within the IHS in accordance with established IHS policy as outlined in the Indian Health Manual Part 7, Chapter 3. The IHS is an Equal Opportunity Employer. Videos Help Duties This position is being announced concurrently under Excepted Service Examining Plan/Merit Promotion Plan (ESEP/MPP) procedures. Please review vacancy announcement number IHS-24-PX ESEP/MP; for eligibility requirements. NOTE: Applicants must apply separately for each announcement in order to be considered. Ensure the successful implementation and sustainment of the Quality Management within the organization according to policy guidance. Facilitate cross-functional team projects using the Lean model to improve processes such as process efficiencies and customer service as well as enhancing patient safety and the reduction of cost. Apply advanced statistical methods to improve process capability, reduce process variation. and optimize performance to move toward the Lean level of defects. Analyze clinical and service trend data, identify variations in evidenced-based patient care and sub-standard performance, prepare and present recommendations for improvement, and assists in implementation of improvements facility-wide. Use statistical processes and techniques, databases. computer systems, and graphic displays in the collection, analysis, and interpretation of data. Help Requirements Conditions of Employment Must pass pre-employment examination. Selectee may be subject to a probationary period U.S. Citizenship is required Selective Service Registration is required for males born after 12/31/1959 This is a designated position covered by Public Law 101-630, requiring contact or control over Indian children. Due to this requirement, the agency must ensure that persons hired for these positions have not been found guilty of or pleaded nolo contendere or guilty to certain crimes. Confidential Financial Disclosure Form required. Measles and Rubella immunization required for selectees born after 1957 and seasonal influenza immunization is required for all staff working in Indian Health Service health care facilities Successfully pass the E-Verify employment verification check. To learn more about E-Verify, including your rights and responsibilities, visit You will need to set up direct deposit so we can pay you. Background Investigation: If you are selected for this vacancy, you must undergo a pre-employment fingerprint check and background investigation. Fingerprint results and background investigation documentation must be cleared prior to hire. After you begin your employment, your continued employment is contingent upon the outcome of a complete background investigation as determined by the sensitivity level of your position. The investigation must find that you are suitable for Federal employment in your position. If you are found not suitable, you will be terminated after you begin work. If you make a false statement in any part of your application, you may not be hired; you may be fired after you begin work; or subject to possible criminal charges. You may be subject to a credit check as a part of the background investigation process. Qualifications To qualify for this position, your resume must state sufficient experience and/or education, to perform the duties of the specific position for which you are applying. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; social). You will receive credit for all qualifying experience, including volunteer and part time experience. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week. BASIC REQUIREMENT(S) Bachelor's or graduate/higher level degree: major study in an academic field related to the medical field, health sciences or allied sciences appropriate to the work of the position. This degree must be from an educational program from an accrediting body recognized by the U.S. Department of Education at the time the degree was obtained. In addition to the Basic Requirements, you must also meet the Minimum Qualifications stated below. MINIMUM QUALIFICATIONS: Your resume must demonstrate at least one (1) year of specialized experience equivalent to at least the next lower grade level (GS-09) in the Federal service obtained in either the private or public sector performing the following type of work and/or tasks: Run and analyze support measures on a performance improvement dashboard. Knowledge in analyzing and reporting clinical data using graphs and dashboards. Knowledge and ability to train others in performance improvement science. Professional knowledge in a wide range of quality and performance improvement principles. Demonstration of knowledge in facilitating performance improvement activities including planning, developing, directing, organizing and evaluating performance improvement initiatives and organizational performance. OR Education: Must have at least 3 years of progressively higher level graduate education leading to a Ph.D. degree or Ph.D. or equivalent doctoral degree; OR; A combination of education and experience that when combined fully meet the minimum qualifications for this position. The total percentage equals at least 100 percent to qualify for this GS-11 grade level. Time In Grade Federal employees in the competitive service are also subject to the Time-In-Grade Requirements: Merit Promotion (status) candidates must have completed one year of service at the next lower grade level. Time-In-Grade provisions do not apply under the Excepted Service Examining Plan (ESEP). You must meet all qualification requirements within 30 days of the closing date of the announcement. Education This position has an education requirement. You are strongly encouraged to submit a copy of your transcripts or a list of your courses including titles, credit hours completed, and grades. Unofficial transcripts will be accepted in the application package. Official transcripts will be required from all selectees prior to receiving an official offer. Only attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education may be credited. Applicants can verify accreditation at the following website: If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit Additional information Additional selection(s) of candidates may be possible within 240 days from the date the certificate of eligibles was issued for this announcement. Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. IHS may offer newly-appointed Federal employees credit for their directly related previous non-federal experience or active duty uniformed military service. This credited service can be used in determining the rate at which they earn annual leave. This position has promotion potential to the GS-12 grade level. Promotion to the next grade level is at management's discretion and is based on your demonstrated ability to perform the higher level duties, the continuing need for the higher level duties, and "Regulatory/Administrative" approval. Promotion to the next higher grade level is not guaranteed and no promise of promotion is implied. Read more Benefits Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits . click apply for full job details