Peoplesoft Principal Business Analyst

San Francisco, California

City and County of San Francisco
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Job Description

Essential duties will vary based on assignment of Supervision, Project Leader, and/or Expert.

When assigned to the Supervision specialty, essential duties include but are not limited to:

1. May supervise, assign, review and participate in the work of Business Analysts, Programmer Analysts, technical, clerical and other functional staff in the assigned work unit.

2. Ensure that appropriate policies and procedures are followed by subordinates; review and recommend a variety of personnel actions in such areas as performance evaluation, training, selection and disciplinary measures.

3. Analyze and recommend procedures consistent with departmental directives and policy regulations that are developed by higher-level management staff.

4. Analyze and resolve complex system problems; develop and implement modification as necessary; prepare special reports; maintain records of system documentation.

5. Consult on special requests for information and reports; participate in audits, integrated reviews and improvement studies, and quality control reviews.

6. Monitor, coordinate and assist in developing the assigned work unit budget.

7. Provide advice and recommendations to meet user needs.

8. Coordinate system related activities with other departments for multi-departmental system projects.

9. Manage complex systems; lead and schedule multiple projects; plan, analyze and develop new systems; develop enhancements to systems; analyze procedures; develop conversion plans; move data from one system to another; provide user training.

10. Review plans for software, hardware and telecommunications equipment and services; prepare specifications; oversee request for proposal process.

11. Develop annual MIS plans, including budgeting, configuring, and purchasing hard and software.

12. Monitor and review work in progress, providing technical assistance and guidance.

13. Manage and monitor progress of contractors and vendors; facilitate contract payments; participate in the request for proposal process and re-negotiate amendments; resolve problems.

14. Manage and design the structure and growth of computer and telecommunications systems and networking; design, develop and implement new systems to support departmental activities; set scope, boundaries and objectives for system functions interfaces based on departmental needs.

15. Attend meetings as needed; represent unit on committees.

When assigned to the Project Leader specialty, essential duties include but are not limited to:

1. May coordinate a team of workers which may include professional, technical and/or clerical staff within the assigned work unit or jointly with other units.

2. Analyze and evaluate existing complex systems for cost effective and efficient operation and recommend modifications; prepare feasibility studies; monitor technical design in relation to system changes; gather requirements and general information regarding users' business needs relating to new developments or enhancements.

3. Identify opportunities for improving business processes through automation; prepare proposals to develop new systems or enhancements to existing systems, conduct feasibility studies.

4. Determine allocation of resources and installation schedules; prepare feasibility studies; determine operating characteristics and requirements; monitor and report progress of work.

5. Assure proper planning, engineering, documentation, installation and testing of systems to meet end user requirements; manage system maintenance activities.

6. Prepare budgetary cost estimates and develop project implementation proposals, documentation and scheduling; write technical specifications and requests for proposals.

7. Assure coordination and intra-network compatibility; assist with integration of manual and automated system procedures.

8. Coordinate multi-vendor support for the technical and administrative resolution of network troubleshooting problems.

9. Recommend contractor selection, may review contractor and vendor billings; monitor and evaluate quality of contractor/consultant products and services; coordinate interactions and activities of vendors.

10. Analyze regulatory rules and regulatory issues for their impact on current operations.

11. Provide technical support services to other agencies and departments.

12. Develop training exercises for subordinate staff and maintain technical education; may coordinate and/or present training classes.

13. Create work plans and monitor progress of project tasks; review staff work and train staff relating to the project work.

14. Create and document long-term strategies for project related information systems operations; translate business needs into IS directions; identify new information systems technology opportunities; may prepare and present long-term plans.

15. Research, analyze and select hardware and software products.

16. May oversee certain project related production functions.

17. Monitor project related work schedules and completion dates.

18. Coordinate and/or attend project team meetings and user meetings.

When assigned to the Expert specialty, essential duties include but are not limited to:

1. Optimize system designs through review and analysis of user needs; customize systems through design and administration.

2. Identify opportunities for improvements in business processes through automation; make recommendations for new procedures and applications.

3. Analyze the feasibility of 'and develop requirements for new systems and enhancements to existing systems; prepare cost estimates and schedules for modifications; set scope, boundaries and objectives for system' functions and interfaces based on departmental needs.

4. Design, develop and implement new systems to support departmental activities.

5. Define system requirements; design, code, test and debug systems; train users on new applications.

6. Develop or modify system design: write detailed design specifications.

7. Provide advice on the functionality of new programs and compatibility of modifications to ensure user needs are met.

8. Evaluate software and hardware products on multiple platforms; make recommendations for compatibility, based on user requirements and systems analysis.

9. Provide analysis and technical support for highly complex systems; troubleshoot systems problems; implement solutions.

10. Support and maintain highly technical systems or networks; analyze and evaluate systems for cost effective and efficient performance; recommend modifications.

11. Coordinate the efforts of analysts, engineers and operators in the implementation of projects spanning multiple systems and sites; multiple platforms.

12. Manage and monitor the progress of contractors and vendors; resolve problems.

Date Posted: 25 May 2024
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