PDI / Delivery Technician

POSITION SUMMARY: This position is responsible to prepare and repair coaches and document all work performed on a repair order. ESSENTIAL JOB FUNCTIONS: Manage work assignment including flag time, cause and correction documentation, escalation to supervisors when repair time will exceed allotted time Experience performing Pre-Delivery Inspections to prepare an RV for customer delivery Knowledge of electrical and electrical diagnostics o Including: 120AC and 12DC o Inverters and converters o Basic knowledge of AC electrical system theory and testing Inspect and complete battery maintenance Perform engine and generator oil changes Perform chassis lube Basic woodworking, cabinetry and skills Experience inspecting, diagnosing and determining repair or replacement of all major systems and components found in an RV o Including but not limited to: Brakes, hydraulic systems, air conditioners, furnaces, water heaters, refrigerators, stoves, plumbing, slides, jacks, and LP/propane Completing preventative maintenance on various RV components o Including but not limited to: fuel filter, air filter, hydraulic filter, water separator, air dryer service, axle seals, slide & jacks, brakes, and exterior sealant Experience installing RV accessories o Including but not limited to: Hitches, brake controllers, slide out toppers, satellites, furniture, awnings, back up cameras, Wi-Fi extenders, mattresses, appliances, and vent covers Perform tire & brake checks Understanding and compliance with OEM and vendor warranty procedures Basic understanding of generator operation and maintenance procedures Maintain a safe and clean work environment Ensure the proper use, care and storage of all tools and equipment Provide high level quality repairs on all work assignments Attend all company required meetings and training Additional responsibilities as requested or required. QUALIFICATIONS AND EXPERIENCE: Minimum 1-year service technician experience or related fields preferred RVIA certification helpful but not required Prior technical experience in electrical, plumbing, or carpentry is highly desired Valid Driver's License and clean driving record to meet insurance requirements Must provide own tools Must have excellent customer service and communication skills, both verbal and written PHYSICAL REQUIREMENTS: Availability to work more than 40 hours a week including nights, weekends, and whenever needed to meet business needs Flexibility to cover changing work schedules as needed Ability to lift to 70 pounds Ability to repeatedly bend, stoop, reach, climb stairs, push and pull Must be able to stand / walk for extended periods of time Potential exposure to heights and hazards Exposure to environmental conditions include heat, cold, humidity, noise, dust and wetness Ability to work in changing climates and work outside for extended periods Ability to perform essential functions with or without accommodation EDUCATION: High School Diploma or equivalent