PC Technician with Security Clearance

• Provide second-tier support to end-users for PC, server, mainframe applications and hardware.
• Offer support with problems that first-tier of help desk support is unable to resolve.
• Interact with network services, software systems engineering, and/ or applications development to restore service and/ or identify and correct core problems.
• Support software installations and configurations.
• Preform technical, operational, and training support to users of personal computers either by telephone or on-site for PC desktop hardware and software packages.
• Install and test personal printers and other peripherals, configure operating system, load shrink wrap programs and other application software programs.
• Troubleshoot printer, computer, and peripheral incidents, preform hardware and software diagnostics, coordinate needed repairs.
• Resolve computer system problems, including coordination between users and components of a local area network and participate in the evaluation of system configuration and software. Requirements:

• Secret or top-secret clearance
• CompTIA A+, Net+, or Sec+ (Need 1 of the 3 certs)
• 1-3 years of experience