Kids Connection is currently seeking a highly motivated and compassionate Patient Care Coordinator to join our team. As a Patient Care Coordinator, you will be responsible for providing exceptional customer service and coordinating patient care to ensure a positive experience for our patients.
Responsibilities:
- Manage patient appointments and schedule follow-up visits
- Greet and check-in patients in a warm professional manner
- Answer phone calls and address patient inquiries
- Verify insurance coverage and assist with billing
- Collect patient payments and handle financial transaction
- Maintain patient records and update patient information as needed
- Assist with treatment coordination and patient referrals
- Collaborate with dental team to ensure optimal patient care
Location:
524 E Baseline Rd., Phoenix, AZ 85041
Hours:
Full-time 32+ per week
Monday through Friday
2 Saturdays per month
Qualifications:
- Being the best part of our patients' day
- Answering phones with a smile. You are the voice of the practice and an extension of the atmosphere of our office.
- Checking patients in and scheduling their next appointment
- Payment collections
- Insurance Verification
- Accurately entering patient information in to our practice management system
- Duties will be increased with more experience
- Must work weekly and able to cover on calls as needed.
- Must be reliable, consistent, self- motivated, and able to multitask in a fast-paced environment. Paying attention to detail is a must.
Requirements
- Prior experience as a Patient Care Coordinator or similar role
- Excellent customer service skills
- Strong organizational and multitasking abilities
- Proficient in using medical software
- Knowledge of insurance billing and claims processes
- Ability to work well in a fast-paced environment
- Strong attention to detail
- Excellent communication and interpersonal skills
- Bilingual preferred
Benefits
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance