Bayou Children's Dental Center is seeking a highly motivated and compassionate Patient Care Coordinator to join our team at Brewer Dental Center. As a Patient Care Coordinator, you will play a crucial role in providing exceptional customer service and coordinating patient care. The ideal candidate should be friendly, organized, and able to thrive in a fast-paced dental office environment.
Responsibilities:
- Manage patient appointments and schedule follow-up visits
- Greet and check-in patients in a warm and professional manner
- Answer phone calls and address patient inquiries
- Verify insurance coverage and assist with insurance billing
- Collect patient payments and handle financial transactions
- Maintain patient records and update patient information as needed
- Assist with treatment coordination and patient referrals
- Collaborate with the dental team to ensure optimal patient care
Pay ranges are from $15.00 - $19.00/hour
Requirements
Prior experience in a dental setting required
- Excellent interpersonal and communication skills
- Strong organizational skills and attention to detail
- Proficient in computer skills and ability to learn new software
- Ability to multitask and work efficiently in a fast-paced environment
- Customer service-oriented mindset and ability to handle patient concerns with empathy
- Knowledge of dental insurances and billing processes is a plus
- Bilingual- Spanish is a plus
Benefits
-
- Health Care Plan (Medical, Dental & Vision)
- Retirement Plan (401k)
- Paid Time Off (Vacation, Sick & Public Holidays)
- Short Term Disability