Job description
Networks Connect Professional Staffing is currently seeking an experienced Patient Access Representative with specialized Emergency Department (ED) experience to join a prominent Healthcare Network on a PRN basis . Reporting to the Patient Access Supervisor or Manager, this role provides essential patient services and administrative support in ancillary operations. The successful candidate will interact with parents, patients, physicians, and staff, demonstrating professionalism and courteousness. This position offers an excellent opportunity for career progression to a Senior Patient Access Representative role.
Responsibilities :
- Accurately schedule and verify appointments, ensuring compliance with diagnostic codes and billing requirements.
- Conduct professional and courteous computer-aided registration over the phone or in person.
- Collect and verify demographic and insurance information, updating systems to maintain accuracy.
- Float to various ancillary patient access areas for coverage as needed, including ED, RAD, LAB, AMSAC, etc.
- Provide required notifications for scheduled and unscheduled services according to insurance provider requirements.
- Ensure compliance with HIPAA Privacy Notice, Patient Rights, and other regulatory requirements.
- Assist with cash collection, recording co-payments, deposits, and full payments efficiently.
Skills :
- Comprehensive knowledge of administrative processes and customer service principles.
- Proficiency in computer use and Microsoft Office (Word & Excel preferred).
- Ability to type a minimum of 35 words per minute.
- Completion of Patient Access training curriculum and successful passage of competency assessments.