Patient Account Coordinator

IN OFFICE -Cumming

8-5

Random Saturday

1 month temp-to-perm and then will change to Direct Hire

Patient Account Coordinator

Check Out

Some Check In

Registration

Schedule Testing

Collect Copays and balances

Athena PM/EHR

Essential Duties and Responsibilities

Receive Point of Service payment from patients checking out.

Responsible for accurate and timely charge capture for clinic based services.

Ensures that Work Status Forms are faxed to insurer, employer, and other interested parties within 48 hours of patient's appointment.

Contacts patients regarding outstanding balances.

Establishes and maintains payment plans to help patients manage payment of bills.

Notify patients with balance for upcoming appointments

Assist with check in of patient as needed

Monitors and reports missing slips to providers and/or the clinical team as assigned

Process patient refunds as assigned

Collect on delinquent accounts and past due self-pay balances.

Processes payments to patient accounts.

Schedules the appropriate follow up for Doctor, MRI, and Physical Therapy.

responds to patient billing and statement inquiries via email/telephone/patient portal

Prepares and submits daily productive reports as required.

Other duties may be assigned.

Competencies

To perform the job successfully, an individual should demonstrate the following competencies:

Analytical - Synthesizes complex or diverse information; collects and researches data; uses intuition and experience to complement data.

Continuous Learning - Seeks feedback to improve performance; pursues training and development opportunities; shares expertise with others.

Job Knowledge - Competent in required job skills and knowledge; exhibits ability to learn and apply new skills; keeps abreast of current developments; requires minimal supervision; displays understanding of how job relates to others; uses resources effectively.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

Two years of healthcare or customer service experience required. Associate degree in Finance, Accounting, Healthcare Administration, Business or related area or equivalent education, training and/or experience required.

Knowledge of ICD- 10 , CPT, HCPCS and the use of modifiers preferred. Familiar with CMS 1500 /UB04 claim forms

Knowledge of physician billing and/or collections.