Patient Access Specialist

Position Title: Patient Access Specialist
Location: Overland Park, Ks
Pay Rate: $21/hr (+benefits)
Contract Type: W2 Temp-to-Hire
Industry: Healthcare/Pharmaceutical

JOB OVERVIEW

• Data Entry
• Need customer service for overflow help with other teams
• Accuracy - creating accounts and cases
• Updating information in accounts from Med Billers

Requirements

• Strong accurate data entry skills
• Previous work experience in Specialty Pharmacy or Customer Service preferable
• Professional level skills in computer use, including but not limited to Microsoft Office, email, web-based applications and key boarding skills
• Experience working with people in situations that are high-pressure and time-sensitive (either telephone or face-to-face), and that involve solving problems, making decisions, using excellent judgment and "customer service" skills
  This can be obtained through a combination of work experience and post high school education, and need not be obtained in a traditional "customer service" setting
• Strong ability to multi-task and strong time management skills
• Ability to function in a high-volume, fast-paced environment
• Dependable and strong work ethic
• Ability to accept and implement feedback and coaching

Specific type of experience preferred

• Experience working with databases (CRM preferable) or a tracking system; Salesforce CRM experience
• Experience working in a health care/pharmaceutical industry environment
• Understanding of challenges associated with patients' medical condition

Reference