Parts Counter Sales Representative

Job Description

Are you great with people and possess mechanical or parts aptitude? Do you enjoy working in situations where no two days are the same and you can continually learn new things? TCI is looking for a customer-oriented Parts Counter Sales Representative. This role requires strong interpersonal skills to sell commercial vehicle and equipment parts to external customers in person or over the phone.

WHAT WE OFFER:

401(k) with company match

Health insurance with 3 plan options to choose from, Vision Insurance, and Dental Insurance

Paid time off including paid volunteer time

Disability insurance

FSA and HSA options

Company paid Life and AD&D insurance

Maternity leave

Employee assistance program

Wellness program

Company paid uniforms

Company paid boot allowance

OEM and vendor certification training at no cost through our state-of-the-art Training Center at our Troy & South Bend campuses to maintain your certifications and obtain new ones

Tool insurance at no cost

Company-supplied specialty tooling

WHAT YOU'LL DO:

Sell parts over the counter or on the phone in a dynamic, fast-paced environment.

Use provided resources to look up parts and technical information, determine parts inventory, and locate stock in-house or within the greater TCI network in a timely manner.

Execute all sales transactions accurately, thoroughly, and promptly per TCI policies including signatures, credit card verification, and customer identity.

Promptly schedule orders for daily shipment, delivery, or customer pick-up.

Issue credits for returned parts, ensuring that the original invoice or its reference number is available to verify purchase price.

Routinely follow-up with customers on order status, estimates, or to provide routine sales calls to current and potential customer base.

Accurately enter part numbers to determine parts costs on repair orders.