Sales Associate

As a Sales Associate you are influencing the sales floor with your unique style, passion for the product, and welcoming energy. Your focus is on creating genuine connections with customers and guiding them to find their personalized look. Collaborating with team members and managers, you drive business success. Beyond fostering connections, you actively contribute to tasks like stocking and cleaning, ensuring a seamless customer experience. Your commitment to a collaborative, kind, and inclusive energy on the sales floor contributes to an overall positive and dynamic store environment.

Responsibilities:

Ensure high levels of customer satisfaction through excellent sales service

Welcome customers to the store and answer their queries

Follow and achieve department's sales goals on a monthly, quarterly, and yearly basis

"Go the extra mile" to drive sales

Maintain in-stock and presentable condition assigned areas

Actively seek out customers in store

Remain knowledgeable on products offered and discuss available options

Process POS (point of sale) purchases

Cross sell products

Handle returns of merchandise

Team up with co-workers to ensure proper customer service

Build productive trust relationships with customers

Stock and process shipment as needed

Requirements

Proven work experience as a Retail Sales Associate, Sales Representative, or similar role

Basic understanding of sales principles and customer service practices

Proficiency in English

Basic Math skills

Hands-on experience with POS transactions

Familiarity with inventory procedures

Solid communication and interpersonal skills

A friendly and energetic personality with customer service focus

Ability to perform under pressure and address complaints in a timely manner

Availability to work flexible shifts, which may include nights, weekends, and holidays

Ability to lift, carry, or move objects weighing up to 40 pounds when merchandising the sales floor. Comfortable with using ladders or stairs

Benefits

Sick Day allowance for unforeseen health needs.

Attractive Discounts on products.

Employee Wellness programs to promote a healthy work-life balance.

Monthly Bonus incentives to recognize and reward outstanding performance.