Pace Connect Student Assistant

Pace Connect operates Monday through Thursday from 5:00 - 8:00 pm and sometimes from 3:00-5:00. Associates generally work two shifts per week. Calling is done from Goldstein Academic Center room 230. Exact schedule to be determined with supervisor; no more than 20 hours per week when school is in session and no more than 35 hours per week during breaks. About the Institution Ranked in the top 9% of private US colleges that provide the best return on tuition investment, Pace University transforms the lives of its diverse students-academically, professionally, and socioeconomically. Currently, the University enrolls more than 13,000 students in more than 150 bachelor's, master's, and doctoral programs. Pace University is at the forefront of creating opportunity. Through the convergence of strong academics, experiential learning, and dedicated advising, Pace University empowers its students and positively impacts its communities. AA/EEO Statement Pace University is committed to achieving full equal opportunity in all aspects of University life. Pursuant to this commitment, the University does not discriminate on the basis of actual or perceived sex, gender or gender identity; race; color; national origin; religion; creed; age; disability; citizenship; marital or domestic partnership status; sexual orientation or affectional status; genetic predisposition or carrier status; military or veteran status; status as a victim of domestic violence, sex offenses or stalking; or any other characteristic protected by law federal, state or local law, rule or regulation. Annual Security Report Notice Pace is committed to ensuring the safety and security of the students, faculty, staff and visitors to the University. In compliance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the University's Safety and Security department publishes an Annual Security and Fire Safety Report, which can be accessed here. The report contains information on security policies as well as crime and fire statistics for the University. The Research Associate will make calls and conduct research as assigned by the Pace Connect research and call center. Some Research Associates will also serve as managers of this student-run business. Most of the work will involve calling other students, alumni, or business people to conduct satisfaction surveys, polls, market research, or other research requested by a client. Work also entails using Skype, Salesforce, and Qualtrics. Good communication skills are crucial. Training will be provided by student managers and clients. Management duties including accounting, client relations, data management, shift management, HR, preparation of research results report, and other managerial responsibilities will be handled by Research Associates who are promoted to management positions. Applicants must be taking classes on the Pace Pleasantville campus and have a declared major or minor in a business discipline. Good phone and data skills Office experience a plus Ability to work independently Strong customer service and organizational skills Proficiency in Microsoft Word, PowerPoint, and Excel Ability to handle confidential information in a discreet manner Strong written and verbal communication skills Strong customer service and organizational skills