The
Resident Assistant is responsible for the administrative duties related to the general safety and welfare of residents and the physical property of the program.
PRINCIPAL DUTIES AND RESPONSIBILITIES:- Responsible for general safety and security of the facility, including monitoring of video surveillance equipment, fire systems, and all building exits.
- Provides non-clinical support to program residents who are in treatment and recovery from serious mental illness and homelessness and communicates with internal and external providers as needed.
- Makes interior and exterior checks of the premises.
- Enforces program rules.
- Receives and records resident payments for meal program and other fees.
- Monitors incoming and outgoing guests and maintains a daily sign-in/out sheet.
- Observes and reports resident behaviors.
- Facilitate weekly room inspections and report findings.
- Creates a shift log that accurately reports any incidents, behaviors, or maintenance issues, and is required to review previous shift logs to enhance awareness of potential problems or other issues.
- Creates and distributes incident reports as required.
- May be required to assist with janitorial or kitchen duties when staffing is insufficient.
- Responsible for knowledge of and compliance with Association policies and procedures
- Works in cooperation with Front Desk Attendant and Pool Staff on shifts where two staff are required to be on duty.
- Be a living example that recovery is possible by role modeling recovery and wellness in his or her own life.
KNOWLEDGE, SKILLS & ABILITIES:- High School Diploma or GED required, bachelor's degree preferred.
- Experience with program housing and/or working with persons with mental illness preferred.
- Strong interpersonal skills required, including setting, and enforcing appropriate boundaries with residents.
- Knowledge of basic office equipment and technology required.
- Ability to multi-task and prioritize duties required.
- Adult CPR and First Aid certification preferred.
- Current Tulsa City/County Health Department Food Handler's permit required within 90 days of hire.
WORK CONDITIONS & PHYSICAL DEMANDS:- Work is performed in climate-controlled office setting, were exposure to conditions of extreme. heat/cold, poor ventilation, fumes and gases is unlikely.
- Noise level is moderate and includes sounds of normal office equipment (printers, fax machine, phones, etc.)
- No environmental hazards are encountered in normal performance of job duties.
- Work requires a flexible work schedule due to internal and external meetings. Occasional travel may be required; must have reliable transportation.
- Ability to effectively communicate orally and in writing.
- Physical ability to move 25 pounds occasionally.
- Visual and auditory ability to identify and respond to environmental and other hazards of the site and staff behavior.
- Physical mobility and endurance to perform tasks while standing/walking for long periods of time (60 minutes or more).
- Ability to safely and properly use office equipment.
Monday - Friday
12:00am - 8:00am