Outpatient Representative

Position Summary Responsible for scheduling and registering outpatients for Wound Care Services; verifying insurance pre-authorizations and completing reauthorizations; auditing and copying chart documentation for billing and coding; entering daily charges; obtaining required physician signatures and orders; updating monthly recurring accounts; performing secretarial duties, data collection and miscellaneous duties as assigned for Wound Care and Admitting Services. Minimum Qualifications High school graduate or equivalent One year scheduling and/or secretarial experience in the medical field preferred. Computer skills: proficient in Word and Excel Medical terminology preferred. Ability to perform secretarial duties including completion of reports, letters and policy and procedure formulation. Excellent communication skills, ability to deal with constantly changing work demands. Excellent customer service skills Essential Job Functions Schedules outpatients for Wound Care Services. Coordinates and prioritizes all information concerning the patients, physicians, insurance carriers and department staff. Performs general administrative and clerical duties. Registers patients. Insurance Verification/Pre-Authorization Communication skills promote positive work environment and patient outcomes. Knowledge, Skills and Abilities Demonstrate sound judgment, patience and maintain a professional demeanor at all times Ability to work in a busy and stressful environment Organizational skills and the ability to prioritize Strong computer skills Strong interpersonal, verbal and written communication skills Creativity, problem analysis and decision making Ability to work varied shifts WVMC is an Affirmative Action, Equal Opportunity Employer. IF you have a special need of seek accommodation to aid your participation in our hiring process, please contact us at