Make a splash in your career with one of the leading manufacturers of water filtration products.
We have partnered with a client who is looking for a dedicated Outbound Call Agent to embark on a 90-day mission to reconnect with customers.
This project offers an opportunity to showcase your customer engagement skills at the forefront of water filtration innovation.
Position: Outbound Call Agent / Customer Service Representative
Job ID: 144835
Location: Haltom City, TX (76117)
Pay: $18/hr
Duration: 90-day project (with the potential to transition into other departments based on stellar performance.)
Start Date: ASAP
Schedule: Monday - Friday, 9am - 6pm
Job Description:
Will be playing a vital role in updating customer payment information and driving subscription enrollments for previous and returning customers. With up to 100 calls per day, you'll be playing a pivotal role by leaving voicemails and delivering exceptional customer service.
Job Duties:
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Make outbound calls to existing customers to update payment information or enroll them in a subscription service, ensuring accurate and up-to-date customer data
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Conduct up to 100 calls per day, effectively managing call volumes and adhering to established productivity targets
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Leave voicemails when necessary, delivering clear and concise messages to encourage callback or action from customers
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Navigate computer screens and databases to access customer information, update records, and track outcomes
Requirements:
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High School Diploma or GED
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Proven experience in outbound calling, customer service, or sales roles preferred
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Ability to multitask while calling customers and navigating computer systems
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40+ WPM
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Task-Oriented
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Self-Starter
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Excellent Communication
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Phone Etiquette
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Persistent
To Apply for this Job:
For immediate consideration, send your resume to
Click the Apply Online button at the top of this page, or below this job description, then:
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If you are currently registered with CornerStone Staffing, click the I have a username and password and want to log in button to add yourself as a candidate to this job.
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If you are NOT currently registered with CornerStone Staffing, click the I need to register button to complete the application and select the Fort Worth Branch.