Job Description
Oracle Customer Success Services (CSS) is an organization of 10,000+ employees that supports over 6,000 companies around the world. We are uniquely positioned to help customers with the most challenging and complex requirements to accelerate innovation in their IT environment and make the most of their investment in Oracle technology.
Primary job duty is to sell Customer Success Services offerings to prospective and existing customers. Offerings included managed cloud services, managed security services, and support offerings tailored for SaaS among other offerings. Manage sales through forecasting, account resource allocation, account strategy, and planning. Develop solution proposals encompassing all aspects of the customers service lifecycle. Participate in the development, presentation and sales of a value proposition. Negotiate pricing and contractual agreement to close the sale.
Career Level - IC4
Responsibilities
JOB REQUIREMENTS
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Leading contributor individually and as a team member, providing direction and mentoring to others.
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Work is non-routine and very complex, involving the application of advanced technical/business skills in area of specialization.
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7 years applicable experience including minimum 5 years of sales experience.
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Successful sales track record. Ability to penetrate accounts, meet with key personas within accounts.
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Oracle knowledge and/or knowledge of Oracles competitors.
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Interaction with C level players.
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Teammate with strong interpersonal/communication skills.
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Excellent communication/negotiating/closing skills with prospects/customers.
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Travel may be needed when US business travel for Oracle resumes
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Bachelor degree or equivalent experience
ACCOUNTABILITIES
Overview
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Achieve/exceed sales quota.
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Achieve/exceed other objectives as agreed annually/quarterly.
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Work with Sales Management to ensure targets are met and skills are developed.
In detail
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Create & maintain sufficient Pipeline to achieve quota.
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Accurate completion of sales forecasts, activities and close plans ensuring corrective action is taken as the need arises.
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Maintain accurate records of all sales activities and key contacts in the Account.
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Ensure Sales Forecasting systems and reporting is accurate and maintained up to date.
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Write proposals with input from all relevant expertise in compliance standards.
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Ensure Account Plans are in place as required.
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Obtain appropriate management approval for proposals where required.
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Ensure the contracts are legally compliant and commercially viable in conjunction with Oracle Business Practices.
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Identify, maintain and deploy an internal network of people who can support achievement of plans.
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Create and communicate reference sites.
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Development of an industry customer reference program.
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Operate in line with Oracle US HR policies and procedures.
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Attend, host and speak at appropriate events.
SKILLS AND EXPERIENCE
Ideal
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A professional with a technical Background (IT, Computer Science) Or with an economical Background, with good technical understanding,
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Has a shown sales record in the IT Industry,
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Has at least ten years Sales experience in Products or Services, preferably in another US Company or a renowned IT company,
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Has a good ratio of result-to-target over the past 5 years,
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Has a high-reaching winner personality,
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Ideally knows Oracle Products and Services.
Must
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Has strong presentation, organization, co-ordination and negotiation skills,
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Has good eye for business,
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Works with setting priorities and creation of sales related business plans,
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Easy to adapt to changes and to cultural differences,
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Familiar with the culture of a US Company and follow its Business Ethics and Conducts,
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Great teammate,
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Fluent in English,
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Willing to travel (20-40%)
Does this sound like you? Apply today.
Disclaimer
Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.
Range and benefit information provided in this posting are specific to the stated locations only
US: Hiring Range: from $90,000 to $185,200 per annum. May be eligible for equity. Eligible for commission with an estimated pay mix of 50/50.
Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business.
Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.
Oracle US offers a comprehensive benefits package which includes the following
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Medical, dental, and vision insurance, including expert medical opinion
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Short term disability and long term disability
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Life insurance and AD&D
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Supplemental life insurance (Employee/Spouse/Child)
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Health care and dependent care Flexible Spending Accounts
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Pre-tax commuter and parking benefits
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401(k) Savings and Investment Plan with company match
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Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
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11 paid holidays
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Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
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Paid parental leave
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Adoption assistance
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Employee Stock Purchase Plan
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Financial planning and group legal
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Voluntary benefits including auto, homeowner and pet insurance
The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted.
About Us
As a world leader in cloud solutions, Oracle uses tomorrow's technology to tackle today's problems. True innovation starts with diverse perspectives and various abilities and backgrounds.
When everyone's voice is heard, we're inspired to go beyond what's been done before. It's why we're committed to expanding our inclusive workforce that promotes diverse insights and perspectives.
We've partnered with industry-leaders in almost every sector-and continue to thrive after 40+ years of change by operating with integrity.
Oracle careers open the door to global opportunities where work-life balance flourishes. We offer a highly competitive suite of employee benefits designed on the principles of parity and consistency. We put our people first with flexible medical, life insurance and retirement options. We also encourage employees to give back to their communities through our volunteer programs.
We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by calling +1 , option one.
Disclaimer:
Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.
Which includes being a United States Affirmative Action Employer