Ops Regulatory Specialist III

Requisition No: 817179 Agency: Business and Professional Regulations Working Title: OPS REGULATORY SPECIALIST III - Pay Plan: Temp Position Number: Salary: $21.00 per hour Posting Closing Date: 03/20/2024 Total Compensation Estimator Tool DIVISION OF ALCOHOLIC BEVERAGES & TOBACCO OPS Regulatory Specialist III Position Numbers: & Orlando / Orange County Hiring Salary: $21.00 per hour Open Competitive Announcement Successful completion of background screening is required for this position. Our Organization and Mission: The Florida Division of Alcoholic Beverages and Tobacco licenses the manufacture, distribution, sale, and service of alcoholic beverage and tobacco products in Florida, including: receipt and processing of license applications; collection and auditing of taxes and fees paid by licensees; and enforcement of the laws and regulation of the alcoholic beverage and tobacco industries, pursuant to Chapters 210, 561-565, 567-569, Florida Statutes. The Division's three bureaus - Licensing, Auditing and Enforcement - comprise a team of approximately 330 personnel fulfilling the regulatory obligations of the Division throughout the state. The Work You Will Do: This position is assigned a variety of regulatory activities for the review of applications and the issuance of licenses, permits, and registrations for the sale of alcoholic beverages and tobacco. This position works independently performing professional work involving eligibility determination activities for the issuance of alcoholic beverage, cigarette, and tobacco licenses, permits, and registrations. The selected candidate in this position performs the following work and other related activities: Reviewing applications for licenses, permits, and registrations to ensure the applicants, premises, and locations are qualified for licensure. Corresponding and communicating with applicants regarding omissions or deficiencies in license applications. Processing routine and complex applications based upon department policy, Florida Administrative Code, or Florida Statutes. Independently evaluating qualifications and requirements to determine eligibility for licensure. Independently determining approval or denial of applications submitted for completeness, accuracy, and compliance. Effectively communicating with the supervisor in the event of a denial for further action. Updating all necessary systems, logs, and other applicable data systems consistently and accurately. Providing excellent service, accurate information, and specific guidance to internal and external customers regarding licensure functions. Processing fee payments to ensure all monies received are deposited in the correct bank account accurately and timely, per established agency receipting procedures. Accurately responding to internal and external inquiries concerning licensure requirements as well as other pertinent information regarding laws, rules, compliance, policies, and procedures. This position is a non-sworn career service position located within the Bureau of Licensing The Difference You Will Make: At DBPR, you will always have an opportunity to make a difference in the daily lives of Floridians and the communities where they live and work. As an employee, you help to "make DBPR and Florida great places to do business." To that end we will invest in you, treat our licensees as valued customers and partners, and uphold laws that protect the public and Florida's competitive marketplace. How You Will Grow: DBPR employees are expected to uphold these seven core values: Accountability, Innovation, Integrity, Ownership, Responsiveness, Respect and Teamwork. In turn, we will involve you on important and often complex projects while offering you the opportunity to gain valuable experience quickly. Where You Will Work: The great State of Florida. The Benefits of Working for the State of Florida: "Working for the State of Florida is more than a paycheck." The State's total compensation package for OPS employees features a highly competitive set of employee benefits including: For employees working an average of 30 or more hours per week, a variety of insurance coverage that includes health, life, dental, vision, and other supplemental insurance are available. State of Florida 401(a) FICA Alternative Plan (mandatory participation. Flexible Spending Accounts Employee Assistant Program Deferred Compensation And more. For a more complete list of benefits, visit . Knowledge, Skills & Abilities: Ability to multi-task, working on multiple issues simultaneously and independently; Ability to determine work priorities and ensure proper completion of work assignments; Ability to communicate effectively, both orally and in writing, by understanding written sentences and paragraphs in work related documents, by talking with others to effectively convey information, by actively listening to others, and by communicating effectively with others in writing as indicated by the needs of the audience; Knowledge of and ability to understand and apply applicable statutes, rules, policies, and procedures; Ability to compile, organize, and analyze data as well as present findings; Ability to establish and maintain effective working relationships with others; Knowledge of computer systems and software used to perform writing, calculating, and data entry tasks, and licensing application processing functions; Ability to handle telephone calls in a courteous and effective manner; Minimum Requirements: Must have two (2) years of customer service experience or two (2) years of post-high school education. Must have experience using Microsoft Office Suite (Microsoft Word, Excel and PowerPoint). Must be able to travel for training and meetings as assigned. Information contained in responses to Qualifying Questions concerning education, experience, knowledge, skills, and abilities must also be clearly disclosed on the State of Florida Employment Application. Position Notes: This Advertisement may be used to fill current and future vacancies for up to six months from date of closing. The applicant will be required to take a Skills Verification Test (SVT) and a typing test. The applicant will be required to pass the typing test with 25 correct words per minute to move forward to the second part of the SVT. The hours of work for this position are 8:00 a.m. to 5:00 p.m., Monday through Friday, with a one-hour lunch break. Due to the requirement for interaction with the public during state business hours, this position is not authorized for telecommuting. Note: If you are the selected candidate for this position and hold a current license through the Florida Department of Business & Professional Regulation, you may be required to be placed in an inactive status. This position requires a security background check and participation in direct deposit. You will be required to provide your Social Security Number (SSN) and date of birth to conduct this background check. Applicants are required to apply online through the People First system by the closing date. All required documentation must be received by the closing date of the advertisement. If you have any questions regarding your application, you may call 1-. The Florida Department of Business & Professional Regulation is committed to increasing recruitment and hiring of individuals with disabilities and improving employment outcomes. Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must contact the DBPR Human Resources (HR) Office at . DBPR requests applicants notify HR in advance to allow sufficient time to provide the accommodation. SPECIAL REMINDERS: Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website: . If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be canceled, suspended or deemed ineligible depending upon the date of your retirement. The Florida Department of Business & Professional Regulation values the sacrifices veterans and their family members have given to our country and support the hiring of returning service members and military spouses. A candidate for veterans' preference who believes he or she was not afforded employment preference may file a complaint in accordance with Rule 55A-7.016, F.A.C., with the Florida Department of Veterans' Affairs, Veterans' Preference Coordinator, 11351 Ulmerton Road, Suite 311, Largo, FL, 33778. The Department of Veterans' Affairs has also established an email where people can electronically file claims or ask questions. The email is . We hire only U. S. citizens and lawfully authorized alien workers. Our agency participates in the E-Verify System which is a federal government electronic database available for employers to use to verify the identity and employment eligibility of all persons hired to work in the United States. The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer and does not tolerate discrimination or violence in the workplace. Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation. The State of Florida supports a Drug-Free workplace . click apply for full job details