Operations Manager

Job Description

POSITION SUMMARY

The Operations Manager will provide leadership and implementation of core values and our overall mission of protecting our customers' people, business, and time. This position will be responsible for the management and ongoing development of employees at the facility.

The Operations Manager will lead safety initiatives by protecting employees, customers, and assets while also supervising and managing safe work environments and verifying customer needs are being met at the highest level of satisfaction. The management team at AWP is instrumental in achieving success through teambuilding, recruitment strategies, and promoting ongoing relationships with both internal and external clients.

RESPONSIBILITIES

Strategic planning and implementing of strategies to create and maintain safe work practices

Manage a staff of 75-100 employees

Ensure safety compliance in accordance with Company, Local, State, and Federal regulations as it relates to the Site

Protect the company's employees, customers, and assets against losses, injuries, and accidents through enforcement of safe work practices

Foster team building through leadership practices and regular communication strategies

Utilize Site and organization data for workforce forecasting to predict staffing needs

Prevent accidents and other safety exposures by investigating, identifying causes, and developing preventative measures and practices

Become a subject matter expert in work zone setup/design and professional flagging

Maintain traffic control, safety, and supervisor credentials

Participate in the recruiting and hiring strategies in conjunction with Human Resources

Conduct Site new hire orientation and ongoing training

Facilitate safety and committee meetings

Responsible for tracking and auditing the usage of assets, employees, and time for projects

Ensure customer service issues are addressed promptly and efficiently while providing the highest level of customer service.

Solidify AWP's presence in the service area and identify potential opportunities for growth

Engage and invest in the training of new and current employees to reduce turnover, promote efficiency, and reduce labor costs.

Manage daily employee issues including payroll, timekeeping, benefits, time off requests, scheduling, and customer issues

Ability to understand and adhere to a collective bargaining agreement (if applicable)