Operations Director

Job Description

Arcadis is seeking an Operations Director in Canada to join our Mobility Global Business Area (GBA). The Operations Director, Mobility Canada will align service, resourcing and project risk activities across the Business Area (BA), whilst ensuring consistency in approach, operations & speed of service transformation.

This role reports to reports directly to the BA Director and indirectly to the GBA Operations Director. This position is located in Canada and can be based out of any of our Canada offices.

For this role Arcadis values professional experience across the following priority areas:

Leading transformation: Ability to bring people on a journey to the unknown, creating a sense of stability and security in uncertain times, avoiding change fatigue.

Managing change: Managing change e.g. divestments or mergers/acquisitions, growing a start-up, or leading change into other market/services or products, operating with new business models, turning around underperforming businesses, programs or teams and driving standardization and automation at scale.

Data and technology: Adopting data-driven decision making, leveraging data to create and demonstrate value. Tech savvy and comfortable and curious about technologies.

Role accountabilities:

The Operations Director is responsible for Project Performance, Project Governance & Change Control, Project Cash Collection, Compliance, and service including actively create environment for adoption of service best practice including standardization, automation and digital tools.

Additional responsibilities include Operational focus on:

Governance of Project Set up/handover (country size dependent).

PM Allocation.

Conduction specific training to support increased capability of the PM Cohort.

Project Reviews.

Risk Regime in place.

Project/commercial support.

Collaborating with growth/finance/legal.

Maintain Watch List and R&O to understand key risks for projects.

Participation and visibility of resource supply & demand forecasting and resultant plans.