Office Manager/Marketing Coordinator

We are seeking a highly organized and proactive individual to fill the role of Office Manager/Marketing Coordinator.

The ideal candidate will need to be a self-starter and able to take ownership of different tasks. The employee will be responsible for efficiently managing various marketing tasks and providing essential support in day-to-day office operations.

Responsibilities include general office manager roles, lead tracking, and customer engagement.

Lead Tracking:

Post all leads to the Excel Spreadsheet, ensuring completeness.
Track leads through the design process, meeting weekly for updates.
Verify marketing aligns with desired leads.
Lead Management:

Handle all lead phone calls, assess lead fit, and set up initial meetings.
Send confirmation emails and fill out lead sheets.
Ensure marketing materials are up to date for client presentations.
Customer Engagement:

Follow up with customer surveys, initiate reviews, and respond to all feedback.
Develop and review the annual marketing budget with the team.
Competitive Advantage and Marketing Activities:

Discuss and market our competitive advantage regularly.
Implement new marketing activities every 6 months.
Social Media and Video Production:

Maintain active updates on Facebook, Instagram, etc.
Create and post weekly videos on various platforms.
Coordinate SEO efforts for the company website.
Print Advertising and In-Office Seminars:

Coordinate all print ad placements, rates, and success metrics.
Plan and execute in-office seminars.
Photography and Networking:

Coordinate photography of completed projects.
Network with other remodeling companies for marketing insights.
Miscellaneous Marketing Ideas:

Develop in-person customer activities.
Create a helpful "How To" booklet on remodeling.
Apply for industry awards and develop sponsorships.
Implement end-of-project gifts and prospecting around job sites.
General Office Tasks:

Answer phones, take messages, and file paperwork.

Maintain the voicemail system.

Permits and Deliveries:

Acquire and pay for permits online.
Accept and notify appropriate personnel of deliveries.
Office Maintenance and Mail Handling:

Coordinate office maintenance.
Open and distribute mail appropriately.
Stamp and date invoices for approval.
Supplies and Employee Events:
Ensure office supplies are well-stocked.
Coordinate employee gifts, holidays, and birthdays.
Plan fun activities for the company.
Design and Documentation:

Update office design as needed, coordinating with designers.
Compile production binders after contract signing.
Coordinate Standard Operating Procedures (SOPs) throughout the company.
Qualifications:

Bachelor's degree in Marketing, Business Administration, or related field is a plus, but not required.
Strong organizational and communication skills.
Proficiency in Microsoft Office Suite and other relevant software.
Ability to multitask and prioritize in a fast-paced environment.
Job Types: Full-time, Part-time

Pay: $14.00 - $18.00 per hour

Benefits:

Dental insurance
Paid time off
Schedule:

Monday to Friday